Posted a month ago
Description
Salary: £35,000 - 45,000 per year
Requirements
- Previous experience in an IT Manager, IT Lead or Senior IT Support position.
- Strong knowledge of Microsoft 365, Windows environments and network infrastructure.
- Excellent cyber security knowledge and experience.
- Experience supporting a multi-site business.
- A proactive approach to problem-solving and continuous improvement.
- The ability to communicate effectively with both technical and non-technical colleagues.
- Confidence working with stakeholders at all levels of the organisation.
- Experience managing third-party IT providers.
- A genuine interest in developing and improving IT functions over the long term.
- Apple Mac experience and knowledge is desirable.
- Experience transitioning IT services from outsourced to internal delivery is desirable.
Responsibilities
- Act as the first point of contact for IT support across the business.
- Manage and improve IT systems, infrastructure and technology processes.
- Drive cyber security initiatives and ensure best practice remains embedded across the organisation.
- Work alongside external IT providers whilst supporting the long-term plan to bring services in-house.
- Lead and deliver IT projects that improve efficiency, performance and user experience.
- Manage hardware, software, licences and IT assets.
- Assess and recommend new technologies to support business growth.
- Develop and maintain IT policies, procedures and documentation.
- Build strong relationships with employees and stakeholders across the business.
- Provide regular updates and recommendations to senior leadership.
Technologies
- Embedded
- Hardware
- Support
- Microsoft 365
- Network
- Security
- Windows
- Office 365
- LESS
More
We are an established, multi-site organisation based in Altrincham, offering a permanent IT Manager role with hybrid working, flexible hours and a 37.5-hour working week. This is a varied opportunity that combines hands‑on technical support with strategic influence, giving you the chance to shape our technology direction, support the gradual transition of IT services in-house and help build a modern, scalable and secure IT function. We offer a supportive, collaborative working environment, long‑term career opportunity and quarterly travel to our sites in Leeds, Gloucestershire, Liverpool and London, with expenses paid.
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