Head of Sales - IT

Job Description

Join a hyper‑growth cybersecurity scale‑up that has grown from 5 to 70+ people in 5 years and is now the fastest‑growing Cybersecurity Platform worldwide, protecting 1.5M+ users in 5,000 organisations with 300+ partners. As Head of Sales BeNeLux, you will lead, structure and scale the account management function to maximise recurring revenue, reduce churn and grow key accounts in a product‑led, data‑driven environment. This role is ideal for a hands‑on leader and strategist who wants to shape the next growth phase of a SaaS scale‑up.

Why join?

• Take full ownership of the account management vision & strategy in a fast‑growing B2B SaaS company.
• Lead, coach and grow a high‑potential AM team, while staying close to the business through direct key account ownership.
• Work with a unique, fully automated cybersecurity awareness platform that creates tangible impact for users and organisations.
• Enjoy a flexible, scale‑up environment with real room to shape your role, your roadmap and your career trajectory.
• Benefit from an attractive package including competitive salary, Flex Income Plan, high‑end company car, group & hospitalisation insurance and strong work‑life balance (hybrid, flexible hours).

Your Key Responsibilities

• Lead, coach and motivate the account management team: set clear targets, define ways of working and foster collaboration and performance.
• Own renewals and churn management: secure contract renewals on optimal terms, detect early churn signals and implement retention actions.
• Co‑define and implement the account management strategy, acting as a sparring partner to the leadership team on recurring revenue and customer success topics.
• Stay operationally involved by managing a portfolio of strategic key accounts, building senior relationships and deeply understanding client needs.
• Use data, KPIs and reporting to steer decisions, optimise processes and continuously improve customer lifetime value and net retention.

Your Profile

• Proven experience in a leadership role in Account Management, ideally within a B2B SaaS or subscription‑based environment.
• Demonstrated expertise in renewals and churn management, with a track record of retention and expansion of existing customers.
• Strong people leader with excellent coaching skills, able to inspire, challenge and develop an AM team.
• Strategic thinker with a hands‑on mentality: comfortable designing strategy and executing it personally when needed.
• Excellent communication skills in Dutch and English, with the ability to engage confidently at senior customer level.
• Highly analytical and data‑driven, working comfortably with KPIs, dashboards and reports to support decision‑making.

Benefits

Competitive salary, Flex Income Plan, high‑end company car, group & hospitalisation insurance and strong work‑life balance (hybrid, flexible hours).

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