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Switchboard Operator - St. Mary's Hospital - Kankakee

Requisition ID: 54867

Location: Presence St Mary Kankakee

Location Address:
500 West Court Street, Kankakee, IL  60901-3661 United States (US)


Daily Hours: 8
Standard Hours: 0
Employment Status: PRN / Registry 
Employment Type: Temporary 
Shift: Rotating



The Switchboard Operator relays incoming, outgoing, and interoffice calls through use of the switchboard.



  1. Uses private branch exchange (PBX) switchboard to connect interoffice and house calls.


  2. Answers, screens, and routes outside calls.


  3. Supplies information to callers and records messages.


  4. Keeps record of calls placed and toll charges.


  5. Performs clerical duties such as typing, proofreading, and sorting mail.


  6. Operates paging system to relay in-house announcements or call individuals to phone.


  7. Receives visitors, obtains name and nature of business, and schedules appointments.


  8. Updates telephone directory.


    This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions.  Other duties may be assigned.


    SUPERVISORY RESPONSIBILITIES                                                                 


      Does Not Supervise Employees



    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Education and/or Experience

    High school diploma or equivalent required. One month related experience and/or training; or equivalent combination of education and experience required.  


    Computer Skills          

    Proficient in Microsoft Office software.


    Certificates, Licenses, Registrations



Business Unit: Presence St Mary Hosp Kankakee
Department Name: Switchboard PSMH