Solution Expert Job

Requisition ID: 193391
Work Area: Solution and Product Management
Expected Travel: 0 - 20%
Career Status: Professional
Employment Type: Regular Full Time
Original Posting Date: 8/20/18


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Location: Palo Alto, CA


Purpose and Objective: SAP America, Inc. seeks a Solution Expert at our Palo Alto, CA office to prepare conclusion on growth opportunities for SAP by synthesizing technology and industry trends, market research data and customer requirements.


Expectations and Tasks: Accountable for the business, market and revenue success of a solution ensuring successful market adoption and deployment. Stay connected to customers, customer councils, end users and SAP ecosystem to ensure grass-root level understanding of their current & future needs. Establish and maintain relationships with customers / prospects, partners, and analysts. Actively drives efficiency, effectiveness and improvement of processes used in own area. Develop and drive creation of strategy for a major solution. Develop and drive solution roadmap and corresponding revenue plan for a major solution. Build business cases to implement solution strategy. Establish and maintain partnership relationship. Drive and ensure creation of solution model including use of respective components within solution repository. Responsible for delivery of high quality solutions (packages), validation and acceptance of planned and implemented scope. Create go-to-market and monetization plan for solutions including partner / channel options. Review solution success and analyze customer insights. Decide on sales portfolio items. Position a solution within the internal and external ecosystem. Drive solution launch, rollout and field/ partner enablement. Review story boards for sales demos of solutions. Train and educate key multipliers (SAP internal and external). Ensure delivery of roll out materials e.g. collaterals, references, success stories. Actively participate in customer communities. Support strategic deals, customers and partners. 20% travel required.


Education and Qualifications/Skills and Competencies: Position requires a Bachelor's degree in Computer Science, Engineering or a related field and 7 years of experience, or alternatively, a Master's degree and 5 years of experience.


Work Experience: Experience must include 5 years of experience involving: project management, including overall planning and organization of timeline/roadmap, tasks, and deliverables; design thinking to develop an understanding of the user's/customer's current and future needs; Scrum software development methodology including planning of scope, validation, and acceptance of implemented scope; workshop facilitation for organization and execution of customer/partner sessions; using lean methodology to analyze and improve processes; and understanding portfolio, marketing, and sales processes of an organization. 20% travel required.


Travel: 20% travel required


Internal use only: reference code lhrs4262

Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. ( or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations:

Full time
Palo Alto, CA 94301, US