Supervisor Grid Operations

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Job Brief

First line leader of System Operators and Power Dispatchers. Has oversight of the real-time operation of SRP’s Bulk Electric System. This includes Transmission Operations, Balancing Authority Area Operations, Transmission Market and Energy Imbalance Market. 

Job Responsibilities

  • Provide leadership in achieving the safe, reliable and efficient operation of SRP’s transmission system, Balancing Authority Area, and the Energy Imbalance Market.
  • Provide overall control room oversight and management support during major system events and emergencies.
  • Communicate effectively with direct reports, management, and other SRP departments on operating issues.
  • Collaborate with System Operators/Dispatchers and support groups to improve operating tools for better situational awareness and improved reliability of the transmission system and Balancing Authority Area.
  • Identify, communicate, and implement improvements to system operation in collaboration with other Grid Operation Supervisors.
  • Ensure compliance with NERC Standards, FERC Orders, and SRP Policies and Operating Practices.
  • Support System Operator/Dispatcher training program by developing, instructing, and administering training.
  • Develop, review, and approve Operating Practices.
  • Represent department in inter-department meetings.
  • Lead various projects and initiatives as assigned.
  • Provide oversight of Energy Management System development and changes.
  • Maintain operational readiness of the primary and backup control centers.
  • Schedule personnel to ensure required staffing levels and effectively manage overtime.
  • Review planned and real-time outages and engineering reports, provide operational assessment if required.
  • Represent SRP with other utilities, the Reliability Coordinator, and industry groups.
  • Investigate switching errors, outages, system emergencies and report to management the circumstances and root cause.
  • Meet departmental goals and objectives as required.


A minimum of five years of job-related experience is preferred. This includes experience as a System Operator, Power Dispatcher, Working Foreman, Engineer, Analyst or supervisor in a power system related field.

Additional Information


Completion of an appropriate Apprenticeship or Plant Operator training program or equivalent or completion of a Bachelor's Degree from an accredited institution that prepares the employee for the assignment.


NERC Reliability Coordination Certification is required within one year after acquiring the position. 


Perform duties on rotating shifts or day shift. May rotate between these work schedules.


Requisition Details

Requisition ID: 8594

EOE - SRP encourages a diverse workforce

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas.


Why Work at SRP


SRP's success is rooted in our employees' happiness, health and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:


• 401(k) plan with employer matching
• Retirement pension
• Paid vacation
• Parental leave
• Holiday pay
• Sick leave
• Medical, vision, dental and life insurance
• Wellness programs
• Pre-tax benefits
• Short and long-term disability plans
• Tuition assistance


Salt River Project
Full time
Phoenix, AZ 85001, US