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Verification Representative

CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.


Job Summary




Candidate needs to be PC literate with call center experience and strong customer service skills.  Candidate handles incoming and outgoing calls and validates customer registrations for offender calling programs.  Call Center hours are 8 am to 8:30 pm (eastern).  Must be able to work any shift; seniority dictates hours. 


 Minimum Qualifications:

  • Strong Customer Service experience is required. Computer Literate.  Shift work is required. New hire employees will work 11:30 am to 8:30 pm after initial training. 

Alternate Location: US-Indiana-Decatur

Requisition #: 204973

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at 

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Full time
Decatur, IN 46733, US