Customer Service Representative - Health Benefits

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

 

NTT DATA Services currently seeks a Customer Service, Call Center Representative for a busy Third Party Administrator (health insurance) in Uniontown, OH.  If you feel you are qualified by the description below, please apply for a chance to interview and discuss your skills & qualifications.

ESSENTIAL JOB DUTIES/FUNCTIONS

 

-Utilizes appropriate resource materials to effectively and accurately interpret‚ respond and resolve customer inquiries and concerns.

-Strong interpersonal skills with the ability to independently handle and resolve incoming claims and benefit calls from members in a professional and courteous manner.

-Demonstrates through customer interactions the problem-solving skills necessary to accurately and efficiently resolve customer inquiries in an organized manner, resulting in acceptable production levels.

-Handles confidential information in accordance with HIPAA requirements.

-Documents calls in accordance with departmental policies.

 

About NTT Data, Inc.

NTT DATA, Inc. partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. NTT DATA, Inc. is part of the NTT DATA family of companies, together comprising a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and is part of NTT Group, a partner to 85 percent of the Fortune 100. Learn more at https://us.nttdata.com/en/.

EEO Statement

NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex sexual orientation genetic information, physical or mental disability, veteran or marital status, or any other class protested by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

 

Company
NTT Data, Inc.
Posted
09/06/2018
Type
Full time
Location
Uniontown, OH 44685, US