Remote Network Support Specialist Advisor

Req ID: 22388 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Remote Network Support Specialist Advisor to join our team in Plano, Texas (US-TX), United States (US).



This position will provide Level-3 Networking/customer support of all HCLS Cloud Group and team lead responsibilities. This individual will interface directly with internal groups, customers and/or Partners, creating Service Desk tickets. In addition to all of the L1 and L2 roles and responsibilities, the L3 individual must be able to perform the below.


Required Skills:

-Advanced BGP configuration for traffic engineering across the IP core network backbone including:
-Understanding and appropriate application of as-path prepending
-iBGP network design in conjunction with route-reflectors
-Core network maintenance and troubleshooting including all code upgrades
-Thorough understanding and configuration of the IS-IS routing protocol including
-Proper use of metrics to allow for consistent low latency
-Understanding of EoMPLS configuration for backhauling layer 2 circuits across MPLS core
-Network vendor and network solution testing and selection
-Understanding of how to operate and maintain IOS-XR on Cisco ASR-9000 series routers
-Understanding of how to operate and maintain NX-OS on Cisco Nexus series switches
-Understanding of how to operate and maintain Force10 series switches
-Understanding of how to operate and maintain FreeBSD in regard to telemetry tools
-Understanding of how to design and maintain a FabricPath enabled data center network on Nexus switches
-Understanding of how to configure Netflow/Sflow across all network platforms using various tools
-Deployment and integration of new network hardware into the network core or data center
-Understanding of configuration and troubleshooting Etherchannel on various platforms and VPC on Nexus platforms
-Design of new network solutions to support emerging customer and company requirements
-Turn up and installation of new network hardware in new data centers and remote POPs
-Troubleshooting of core network equipment hardware issues


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




NTT Data, Inc.
Full time
Plano, TX 75023, US