Replenishment Coordinator

A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.


Position Title:            Replenishment Coordinator

Reports to:                Replenishment Manager

Segment:                   Petcare

Family:                       Supply Chain

Function:                   Supply

Location:                    Franklin, TN

Job Level:                  B3






Supply Chain


Number of Reports

0 Direct; 0 Indirect


Purpose of Role

  • Tactical position that assumes management of finished goods flow from the manufacturing network to shipping sites through the use of Replenishment Orders, aka Stock Transfer Orders (STO’s).
  • Ensure that product is distributed to shipping points in an efficient manner and in proper quantities to meet inventory targets and customer service metrics while simultaneously reducing logistics overhead.
  • Participate in the production planning/plant scheduling processes that support the maintenance of target inventory levels at each shipping location. 
  • Serve as coordinator and primary point of contact between plants, coman vendors, Mars Affiliates, customer care, carriers and warehouses to manage and own the situation when we are at risk of not fulfilling customer orders.
  • Work closely with cross functional teams such as Customer Care, Plant Schedulers, Commercial Logistics, Network Analytics and Ops Planning to implement best practices that provide the best service to our customers at the lowest cost.


    Principal Accountabilities

  • Utilize JDA Replenishment Workbench suite and Replenishment databases including SAP & various reports, to analyze the inventory position by item and location.  Use info to determine correct quantities and locations to distribute finished product from the plants and determine when it may be necessary to rebalance existing inventory between plants and/or distribution centers.
  • Build truckloads of finished goods from plant to warehouse by consolidating sku's in a manner that makes the best use of freight transportation dollars.  This is done by optimizing weight, pallet count, mode and cross segment product mix. 
  • Attain target level metrics for replenishment area (Replenishment On-Time Arrival %, Intermodal %, Customer Case Fill, Replenishment Casefill, Avg. truck weight, and lane logistics conversion cost) to determine and implement the required actions necessary to positively affect targeted goals.
  • Jointly analyze and collaborate with plants, operations planning and production schedulers to provide feedback on production quantity, timing, and replenishment location.  Place replenishment orders for agreed upon quantities to support the timely deployment of production to optimize customer service while minimizing logistics costs. 
  • Track the shipment of inventory moves (RO’s, STO’s, other order types) on an exception basis.  Follow up and resolve all past due shipments or receipts with sites, third party logistics provider, or distribution center.  Proactively work with parties on all shipments made inside normal lead times.
  • Manage and balance the number of inbound and outbound shipments to/from plants and warehouses to ensure the amount of loads scheduled does not exceed location capacity
  • Pull inventory from manufacturing sites or warehouses by dropping orders to provide assistance to other manufacturing sites unable to meet their expected demand.  Rebalance network as necessary.
  • Proactively call out service risks through daily CMOS huddles, weekly Ops huddles, or other forums.  Analyze and determine root causes of service failures in order to implement and communicate appropriate actions going forward. 
  • Place orders for finished goods from co-manufacturers and affiliate units to align with the production schedule created by the Operations planning team. Facilitate inbound receipts from co-manufacturers & affiliates by working with third-parties to receive BOLs and enter into required systems in a timely manner.   
  • Participate on project brand teams or other cross-functional projects as assigned.
  • Manual Data Entry and order monitoring projects as assigned. 


    Critical Mars Leadership Capabilities

  • Delivers Consistent Results
  • Creates Collaborative Relationships


    Key Supporting Competencies

  • Action Oriented
  • Customer Focus
  • Organizational Agility
  • Planning
  • Priority Setting
  • Drive for Results
  • Personal Learning
  • Peer Relationships


    Critical Mars Supply Capabilities


  • Optimizes the Supply Chain
  • Analyzes & Improves Performance


    Key Supporting Competencies


  • Analytical Capability
  • Lean Principles
  • Logistics Management
  • Financial Essentials


    Key Functional Skills/Knowledge

  • Needs to be able to analyze a given finished good item inventory position by warehouse location using forecast and historical demand information to determine how much and how quickly a replenishment shipment needs to be sent to meet inventory and customer service objectives.
  • Keen understanding of the business' forecasting, production planning and scheduling practices and tools to be able to interact with site schedulers and operation planners in review of production schedules. 
  • Strong interpersonal skills are required to effectively interact with third party logistics providers, customer care managers, plant logistics and schedulers and other internal customers to resolve service issues as they occur and to develop resolutions.
  • Ability to access and manipulate data from multiple sources to create usable information to assist decision making and analysis.  Use of Excel to create pivot tables, V-lookup tables, or visual charts.  Use of Tableau software to review and analyze data for problem-solving and information sharing. 
  • Strong numeric, analytical and critical thinking skills.
  • Able to navigate through computer assisted solutions for supply chain analysis.
  • Ability to function in a fast paced environment with a high sense of urgency.


    Minimum Qualifications

  • BS / BA Business, Economics, Supply Chain or quantitative discipline.
  • 1-4 years of experience in a distributed manufacturing environment that includes inventory management and the movement of inventory within the company and to customers.
  • Familiar with inventory planning software and forecasting methods.
  • Project Management exposure
  • Familiar with Microsoft Office applications (Word, Excel, Access, PowerPoint)


    Preferred Qualifications

  • JDA Fulfillment/Replenishment Workbench Experience
  • JDA Planning Experience
  • SAP Experience


Every associate at Mars has responsibility for the achievement of quality and food safety.

As a privately-held, family-owned company, Mars Petcare US offers benefits which reflect our commitment to attracting and retaining great people. This includes excellent pay, competitive health and dental care coverage, a retirement plan, a very competitive vacation plan and unrivalled career advancement opportunities, to name just a few of our unique and generous benefits.
If you're looking for a place where you can take ownership for your work, where the pace is fast, the environment is built around the importance of open communication, and where employees are called "associates" and treated as such, then we want to hear from you.
We value a diverse work environment and encourage qualified individuals to apply, regardless of race, religion, disability, national origin, veteran status, gender and age. Mars Petcare US is an Affirmative Action and Equal Opportunity Employer.
Visit to learn more about our company and for information about all of our current openings. Please, no agencies.

In 2014, Mars Inc became a tobacco-free workplace.



Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


Full time