Turndown Attendant (Part Time)

At The Resort at Pelican Hill, we’re proud of our accolades, but we know our employees are our most important asset. Newport Beach’s only Five-Star resort is looking to add Five-Star employees to our team of more than 1,000 hard working, outgoing and dedicated hospitality professionals. If you think you have what it takes to create personalized, memorable experiences for Pelican Hill’s discerning guests from near and far, we want to get to know you.

Position Summary:

The Turndown Attendant is responsible for providing turn down service and cleaning assigned guest rooms in accordance with established standards. They follow all instructions from supervisors to ensure the safety of themselves and guests. The Turndown Attendant must conduct themselves in a professional manner at all times to reflect the high standards of the company.

Job Duties:

  • Review and understand the work report and turn down assignment sheet.
  • Pick up adequate supply of turn down related materials and clean linens, towels, amenities, cleaning supplies as needed.
  • Maintain the linen closet in a clean, neat and orderly manner.
  • Process late check-outs in accordance with established procedures.
  • Use the proper cleaning methods to prevent injury.
  • Project an image of friendliness, professionalism and willingness to provide personalized services to guests.
  • Report deficiencies in guest rooms and on guest floors to management staff.
  • Strictly adhere to the company’s lost and found policies and procedures.
  • Follow all procedures when responding to any hotel emergency or safety situation.

Minimum Qualifications:

  • Ability to communicate effectively.
  • Experience working in a housekeeping environment providing a high level of customer service to guests of high social standing with discretion and professionalism.
  • Strong attention to detail and the ability to handle multiple tasks.
  • Excellent communication skills.
  • Ability to work with management staff and other employees in a professional manner.


The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

The Irvine Company
Full time
Newport Beach, California 92657, US