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Retail Team Leader - San Francisco 531

Purpose: 
Contributes to store profitability by ensuring KPIs for a defined area within the store are met or exceeded. The core expectations include coordinating team members to provide the best possible balance of service and operations, resulting in a leading shopping experience. 


Key Accountabilities:
•    Allocates resources and organizes processes within assigned area of responsibility to drive efficiency and productivity in a variety of situations. 
•    Create an appealing, easy-to-shop environment for customers by coordinating his/her team to consistently execute visual merchandising and housekeeping standards in assigned area of responsibility. 
•    Ensures the product offer available to customers is maximized in assigned area of responsibility by coordinating product replenishment from the stockroom to the sales floor.
•    Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures. 
•    Minimizes loss by implementing, monitoring and tracking all loss prevention activities.
•    Maintains a safe shopping and working environment by ensuring company policy and procedures are adhered to within assigned area of responsibility. 
•    Applies knowledge of Retail KPIs to make commercial decisions that drive achievement of established sales targets. 
•    Tracks performance data for assigned area (e.g. best sellers, space allocation, etc.) and makes necessary adjustments to drive productivity and efficiency. 
•    Coaches, motivates and inspires individuals within area of responsibility to maximize and drive a performance culture.
•    Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model. 
•    Guides and trains team members on basic core and seasonal product knowledge. 
•    Uses advanced category expertise and enthusiasm for the Brand to drive sales and customer loyalty. 
•    Understand customer expectations and coaches team to meet or exceed them at all times. 
•    Actively supervises and coordinates team to ensure all customers receive the highest level of service. 
•    Actively collaborates and shares best practices to drive store team performance. 
•    Supports the recruitment, onboarding, training and development of the store team. 
•    Communicates a desire to learn and seizes all available opportunities to drive own development and increase performance.  


Knowledge, Capabilities and Experience:
•    Must possess and consistently exhibit the competencies relative to the position. 
•    Skilled in operating personal computers, POS systems, and various software packages including MS office. 
•    Ability to learn and adapt quickly in a fast paced environment.
•    Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size. 
•    Ability to operate independently and with discretion, and work effectively under pressure. 
•    Demonstrates an inspirational attitude that contributes to a positive team environment.
•    Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance. 
•     Well developed ability to speak, read, comprehend, and write English
•    Ability to maintain reliable and consistent attendance and punctuality. 
•    While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.  The noise level in the work environment is usually moderate.

 

Physical Requirements:

•    While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device. 

•    The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. 
•    Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. 
•    Must be 18 years or older.


Qualifications: 
•    High school diploma or general education degree (GED)
•    Minimum 12 months experience working in a sports/fashion customer & commercial focused retail environment. 
•    Advanced selling experience and comprehensive product, retail and industry understanding as well as supervisory experience. 

 

adidas participates in E-Verify. For more information, visit https://www.uscis.gov/e-verify. 

 

Company
adidas
Posted
03/27/2018
Type
Full time
Location
San Francisco, California 94103, US