Account Relationship Manager

Requisition: #38001

Location: 75% throughout Chicago Area and Upper Midwest

Grade Level: V.30


Accelerate Your Career

Drive global technology


With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers.   CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.   


We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.


From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.  



We have an immediate opening available for an Account Relationship Manager (ARM).  Create business relationships and generate sales leads with high-level contacts through face-to-face client site visits. Maintain an ongoing business relationship with current clients to facilitate future sales. Work in conjunction with a specific field sales team. Work under general supervision of the ARM Supervisor.  High level of proficiency in communication and collaboration. Typically require 1 to 3 years of DMS (Dealer Mgmt. System) or industry experience.  Functional responsibilities include, but not limited to:

Call reports in, such as:


  • Proactive backlog review to find uninstalled applications – or – applications installed but not claimed
  • Coordination with CAMs (Client Account Managers)
  • Regular review of client application penetration report



  • 4 year college degree or equivalent experience
  • Must have Automotive Retail experience, ideally 1-3 years or must have 1-3 years of outside B2B sales
  • Knowledge of automotive, finance/insurance and technology industries strongly preferred
  • Knowledge of dealership operations & products highly helpful, Front-End/Back-End
  • Ability to travel approximately 75% or more is required
  • Ideally located near a major metro airport



  • Excellent work ethic
  • Ability to succeed in a competitive, high-performance work environment
  • Be a self-starter, able to work independently and collaboratively
  • Team player with ability to coordinate efforts with channel sales reps to sell
  • Strong computer skills with current technical knowledge, i.e., proficiency w/MS Office (Excel/PP)
  • Solid interpersonal and communication skills in order to close deals and make presentations
  • Ability to present new product concepts to marketplace
  • Ability to formulate sales plan for designated territory, region or specific client portfolios


CDK Global knows you have passions outside of work.  You have family, friends, sporting events, and lots of things going on.   That’s why we offer a comprehensive benefits package to not only take care of you but your family as well.   All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.


CDK Global is an Equal Opportunity Employer; Minorities/Women/Veterans/Disabled.
We believe that diversity in all aspects of business leads to strength.

Full time
Hoffman Estates, Illinois 60169, US