Sales Representative - Inspection Services

Job ID:12003
Location:Houston : 1330 Enclave Parkway (LR_L000269) 
Position Category:Business Development
Department:US900201 : NAO-IS SALES/MRKTG (US900201)
Position Type:Employee Regular
Education Required:See Job Description
Experience Required:See Job Description
Relocation Provided:

Lloyd's Register is a globally recognized engineering, technical and business services organization owned by the Lloyd’s Register Foundation, a UK charity dedicated to research and education in science and engineering. Founded in 1760, we now operate in 78 countries around the world, with some 7,000 employees. Our brand has a long-standing reputation for integrity, impartiality and technical excellence.


We are currently searching for a Sales Representative in the Houston office to support the Americas Inspection Services Team. This is a highly visible, client facing role which will manage an array of existing accounts and attain new business in order to grow our client base and achieve high sales targets.


The successful candidate will actively promote LR’s products and services to generate new business and leverage existing client relationships by ensuring excellent service delivery, client satisfaction and retention. You should be able to provide examples of sales achievements and successful collaboration with internal and external stakeholders.


Key role responsibilities:


  • Develop profitable and sustainable sales growth in order to achieve/exceed agreed sales targets.
  • Liaise with technical delivery teams to define resource capability and prepare proposals.
  • Develop a thorough understanding of clients’ business to create clear value propositions. 
  • Implement account management strategies to create opportunities for cross-selling full range of LR services to meet clients’ needs.
  • Maintain thorough understanding of the clients’ end use markets, their important customers, and their main competitors.
  • Establish and maintain strong working relationships with customer services and technical delivery teams, agree and review service level agreements and KPI’s to ensure the successful delivery of services to your clients.
  • Follow up leads and work with relevant internal stakeholders to define scope of work, prepare bids and see them through to execution.
  • Collect feedback from clients and work with internal teams to resolve client concerns; identify trends and make recommendations for implementing solutions.
  • Keep strong communication lines open with other sales colleagues, account managers and business development community across Energy and the wider LR Group.
  • Determine clients’ future needs and provide feedback to relevant departments about product requirements and/or enhancements.
  • Manage the CRM plan for accounts, including overall client satisfaction and profitability to retain and grow the lifetime value of clients.
  • Monitor and report on all client meetings and visits, including relevant competitor activity. Contribute to appropriate sales review meetings.
  • Support and represent Lloyd’s Register at industry events, local seminars and presentations.
  • Coach technical delivery and customer service teams towards a more client and commercial focus.


Key professional skills and competencies:


  • Ideally a degree in engineering/business/marketing or equivalent strong practical experience in manufacturing/ power/downstream/upstream.
  • At least 3-5 years relevant working experience in a sales and client facing role in a highly technical environment.
  • Proven track record of winning new business.
  • Experience identifying client and business opportunities, including cold calling.
  • Experience preparing and submitting bids and tenders to meet client proposals.
  • Excellent interpersonal and communication skills with the ability to influence.
  • Able to work from home and remotely from client locations.
  • Strong commercial awareness - in particular, analysis and interpretation of financial and non-financial information.
  • In depth understanding of sales and marketing principles.
  • Experienced user of sales CRM systems like Salesforce.
  • Committed to continuous personal development.
  • Ability to quickly and effectively assimilate market intelligence or detailed and complex information to support business decisions.
  • Experience working in a diverse global environment a plus.
  • Excellent IT skills - Word, Excel, Internet, PowerPoint, databases and email- software.
  • Formal sales training like Spin Selling, TACK, Xerox or Miller Heiman preferred.


At Lloyd's Register, we're proud of the work we do and the difference we make. Right now, we're looking for talented and ambitious people to help us in continuing to make that difference. Join us in working together for a safer world.


We offer a full benefits package, including Health insurance, 401K with company matching, vacation/sick time/paid holidays, and a unique corporate culture where doing the right thing is highly valued and work life balance is real.


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The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. (Group entities)

Lloyd's Register
Full time
Houston, Texas 77001, US