Field Operations Coordinator - Oldsmar, FL

Field Operations Coordinator - Oldsmar, FL - 7462

Field Operations and Panel Recruitment - USA Oldsmar, Florida 

Field Operations Coordinator (Oldsmar, FL)

 

 

Job Purpose

 

As a Nielsen Field Operations Coordinator, you will ensure effective analysis and resolution of all escalated of all open MSM/ISM Faults/Flags in accordance with established policy

 

Job Responsibilities (List the major responsibilities/outcomes expected of this role)

  • Support Membership administration work as required
  • Ensure all Sample correspondence/mailings are mailed in an accurate and timely manner
  • Assist with audits as needed
  • Accurately complete and submit all reports by the deadlines set by the Manager
  • Provide training to Offshore PSA’s as directed by Manager
  • Process Welcome letter
  • Process IPV mailers
  • Process Advance letters
  • Complete PC plus mailers
  • ISM/SM folder state mismatch processing
  • Provide required support to ensure goals are being met on a consistent basis
  • Responsiveness to the needs and requests of support offshore PSA team, departments, peers, and management
  • Checking and responding to all e-mails and voicemails
  • Ensure effective interdepartmental/offshore relations, collaborations, and office professionalism
  • Responsible for additional duties as deemed necessary by Manager to ensure the effective operation of the Regional Operations Center

 

Scope

  • Budget Responsibility: None
  • Key interface relationships (internal and external): internal and consultants
  • Number of employees managed:  0
  • Number of employees indirectly managed:  0-20
  • Number of third party employees (contractors/outsourced) managed: 0-30
  • The role is global/regional/ local:  local
  • Breadth of functions under management:
  • Other factors indicating size/complexity of role:

 

Role Requirements (list the critical experience, knowledge, qualifications, skills, and competencies needed to perform this role - over and above standard Nielsen leadership and personal effectiveness competencies). Mark each with E=essential, P=preferred.

 

E - Strong customer service and human relations skills

E - Ability to follow directions

E - Strong analytical skills

E - Excellent teamwork skills

E - Excellent organizational skills and ability to meet deadlines

 

About Nielsen:

Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content — video, audio, and text — is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry’s only global view of retail performance measurement.

By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-class measurement as well as analytics that help improve performance. Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90 percent of the world’s population. For more information, visit www.nielsen.com

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Type: Regular 

Primary Location:  Oldsmar,Florida 

Secondary Locations: , , , 

Travel:  No 

Company
Nielsen
Posted
03/26/2018
Type
Full time
Location
Oldsmar, Florida 34677, US