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ToolBOSS Technical Representative

At the forefront of advanced materials innovation for more than 75 years, Kennametal Inc. is a global industrial technology leader delivering productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 11,000 employees are helping customers in more than 60 countries stay competitive. Kennametal generated nearly $2.1 billion in revenues in fiscal 2017. Learn more at



The ToolBOSS Technical & Business Project Representative's principal duty is to lead new projects in support of the ToolBOSS Service growth strategy. Additionally, this position is responsible to receive and respond to requests from internal and external customers for technical and sales support. The position is responsible for the implementation of ToolBOSS Support policies, and operating procedures and established global standards.



  • Bachelor's degree preferred, or Associate's degree, with 2-5 years business experience
  • Candidates should have a background in workstation hardware, software, and operating systems, along with working knowledge in integrated Windows products
  • Customer service/helpdesk background a plus
  • Strong communication skills are essential
  • This individual must be able to demonstrate skills in problem-solving, negotiations, team building/participating, coordinating and facilitating
  • Strong Mechanical aptitude
  • Experience using basic hand tools


Kennametal, Inc.
Full time
Scranton, Pennsylvania 18501, US