Retail Cash Wrap Supervisor - Los Cerritos 555



Contribute to meeting or exceeding store sales and profit targets by:

·         Passionately inspiring consumer loyalty to the brand

·         Diligently executing store operations, with a special focus on selected functional areas

·         Providing support and feedback to Retail Professionals and store management


Key Accountabilities:


·         Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them

·         Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success

·         Be a role model for customer service and meeting or exceeding customers’ expectations

·          Be role model for cashier operations and completing sales transactions quickly and accurately while adhering to cash protection procedures

·         Be a resource for Retail Professionals in dealing with complex customer service situations

·         Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

·         Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers

·         Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable)

·         Adhere to all established policies and procedures

·         Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.

·         Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor

·         Complete cash register transactions quickly and accurately

·         Minimize loss in the stockroom, the sales floor and the cash wrap

·         Perform all store operations in a safe, effective and efficient manner

·         Collaborate productively and respectfully with team members

·         Make yourself available to support other team members when needed

·         Complete all applicable training programs and effectively apply the learning on the job

·         Seek coaching and learning opportunities to continually improve your performance

·         Handle returns, refunds and exchanges and use these as an opportunity to build sales and customer loyalty and to follow retail policies and procedures.



Knowledge, Capabilities and Experiences:


·         Advanced Retail Professional Competencies

·         Proficient in all Cash Handling BPs and Store Security Audit

·         Skilled in operating personal computers, POS systems, and various software packages including MS office


Physical Requirements:


·         While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.

·         The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

·         Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. You must be 18 years or older.



Minimum Qualifications:


·         Minimum 6 month work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding

·         Basic numeracy and literacy and advanced verbal communication skills

·         You must be 18 years or older



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Full time
Los Cerritos, California 90703, US