HomeCare Coordinator

HomeCare Coordinator

POSITION SUMMARY: 

The Home Care Coordinator (HCC) is responsible for facilitating the introduction of services and education to patients from healthcare providers, such as hospitals, case management and discharge planners, skilled nursing/rehabilitation facilities, physicians and other healthcare providers to ensure the safety and satisfaction of patients as they transition to homecare.  The HCC is responsible for arranging the continued medical care of the patient within a defined geographic territory and provides effective communication and collaboration among healthcare providers, agency staff, and patients.  The HCC assists patients in their transfer to homecare only after the patients’ physician has ordered homecare services and the patient have selected the company as their provider of choice.

 

Essential Duties and Responsibilities:

  • Act as a liaison between the company and healthcare providers, including interaction with case management and discharge planners at hospitals, skilled nursing/rehabilitation facilities, physicians and other healthcare providers to provide education about the company’s home healthcare services, the benefits of homecare and clinical outcomes.
  • Conduct pre-discharge hospital patient visits at the healthcare provider’s request to determine the need and eligibility for homecare, introduction to the company upon acceptance of a healthcare provider’s referral, and explain available homecare services to patients and families.
  • Effectively communicate and collaborate with healthcare providers, branch staff, field staff personnel and patients.
  • Assist agency staff in the timely procuring and processing of physician’s orders for homecare assessment, including obtaining a patient’s current history and physical information and any other pertinent information to assist in the acceptance of the referral.
  • Deliver effective presentations of the company’s service offerings, disease state management programs, and competencies.
  • Coordinates home care admissions to the agency on an as needed basis.
  • Performs facility courtesy visits to coordinate discharging and admission to home care as requested by referral sources.
  • Performs community education activity to hospitals, physician offices, etc. on an as needed basis.        
  • Coordinates equipment set up for new admissions as needed.
  • Performs Client referral follow ups for all admissions.                
  • Coordinates and assists the interdisciplinary team in the development and implementation of patient care policies.
  • Tracks/coordinates and follows all patient facility admits.                       
  • Completes Intake progress notes as appropriate.          
  • Assists in developing educational activities for staff including in-services based on employee needs and promotes staff development.
  • Any other duties as assigned by the Administrator or the Senior Management Team.
  • Demonstrates leadership and problem solving skills.     
  • Supports Gem City Home Care’s mission statement, philosophies, and objectives promoting safe delivery of home health care services.
  • Reports to work promptly as scheduled without absences.                     
  • Maintains a professional appearance and a business-like attitude.
  • Functions within the job description of his/her position.
  • Complies with agency policies set forth in the Code of Conduct and Employee Handbook.

 

Non-Essential Duties and Responsibilities:

  • Perform other duties as assigned.

Minimum Qualifications:

 

Education/Licensing/Certification:

  • Clinical Bachelor degree or equivalent certification in nursing, therapy, or medical social work preferred.

     

    Experience:

  • Minimum one year of marketing or sales experience.

     

    Knowledge and Skills:

  • Excellent organizational, problem solving, time management and communication skills, both verbal and written 
  • Attention to detail with a high level of accuracy
  • Strong interpersonal skills communicating with all levels of employees, internal management and outside clients / vendors, healthcare professionals throughout the communities in which the company operates
  • Exceptional understanding of exemplary customer service.
  • Team player, flexible, detail oriented and able to work independently.
Company
Envision
Posted
03/25/2018
Type
Full time
Location
Houston, Texas 77401, US