Patient Access Representative - PRN

St. Thomas More Hospital, a 25- acute care/critical access facilty, is the cornerstone of health care services for Fremont County and surrounding southern Colorado communtites.  St. Thomas More offers 24-hour emergency and trauma services, inpatient acute care, intensive care unit, The Birth Center, diagnostic imaging, surgical services, rehabilitation services, sleep disorder center and more.  St. Thomas More was rated five stars by Healthgrades® for Total Knee Replacement (2012-2017), Hip Fracture Treatment (2017), and Treatment of Sepsis (2017).  Our physicians specialize in emergency medicine, family medicine, internal medicine, obstetrics/gynecology services, general surgery, orthopedic surgery, and pediatric health services.  Associates of St. Thomas More enjoy the camaraderie of a close-knit community hospital, the relaxed feel of small town life and an affordable cost of living in a town rich in culture and historic architecture.  Located 50 miles from Colorado Springs at the foot hills of the Rocky Mountains and the entrance to the Royal Gorge, locals and visitors alike enjoy this area for some of the state's best hiking, widllife and river sports like rafting and fishing.  Learn more about our hospital and life in Southern Colorado by visiting http://www.stmhospital.org/.



Job Description/Job Posting ID: 124298



Recruiter Contact:  Tiffany Hoover    [email protected]



Clinic/Department: 8762 STM PATIENT REGISTRATION 



Hospital: ST THOMAS MORE 



Schedule:  Per Request Needed



Shift: Variable


POSITION SUMMARY



Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. The PAR will interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. The PAR will verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. Will serve as a mentor to new associates and assist in new employee orientation. Primary Responsibilities Include: registration, insurance verification, cash collections, phone management, customer service, problem solving and workflow management.



 



MINIMUM EDUCATION REQUIREMENTS



High School Diploma or GED required



 



MINIMUM EXPERIENCE REQUIREMENTS




  • Office experience in a healthcare environment, medical terminology, ability to multitask and prioritization skills preferred

  • Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.



 



LICENSE/CERTIFICATIONS



CPR Certification (required by Penrose Hospital)



 



Position Duties (essential functions denoted with an * )



QUALITY



■Maintain an accuracy rate within the departmental guidelines.*



■Demonstrates the importance of quality and integrity of capturing patient information with regards to patient confidentiality.*



■Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.*



■Obtain signatures, verify accuracy of information, and scan documents into electronic patient record as applicable.*



 



SERVICE



■Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data. Work daily reports as assigned.*



■Train in other Patient Access areas.*



 



COST



■Collects patient portion from patients prior to or at time of service (following MSE).*



■A referral to a financial counselor will be initiated if the patient cannot pay the amount due.*



 



PHYSICAL REQUIREMENTS



Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally.


 



Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V. 

Company
Centura Health
Posted
03/25/2018
Type
Full time
Location
Canon City, Colorado 81212, US