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Credit Call Center Specialist - Part -Time #688

Location: Department #688  1626 Oak Street  La Crosse , WI  54603  
Requisition: 49683 
Shift: Evenings
Education Experience: High School Diploma/GED
Employment Experience: 1-3 years

Already a Kwik Trip Co-worker?  Follow this link to apply:  myapps.kwiktrip.com 

Kwik Trip Inc.’s Credit Services department is looking for a well-rounded Call Center Specialist.

 

Job Description:

As a Call Center Specialist, you will be responsible for providing support services to our non-cash customers and our store co-workers.

 

Regular tasks include:

 

  • Provide excellent customer service to all Credit Department customers by providing them a single point of contact within the department to report problems and concerns
  • Make and receive phone calls related to customers issues involving all Kwik Trip proprietary cards
  • Assist with electronic payment processing
  • Printing of cards and mailings
  • Assisting the Credit Department as need on various tasks

 

Qualifications:

  • Minimum of 1 year in a related industry
  • Knowledge of AS400 and Microsoft Office Products
  • Knowledge of accounting and credit card terms
  • Ability to work well alone and as part of a team
  • Customer service or Call Center experience
  • Strong interpersonal, written and oral communications skills
  • Skill in operating a fax machine, copy machine, scanner, and calculator
  • Ability to maintain confidential information
  • Ability to support and meet department deadlines

 

Work Schedule:  The Credit Department is staffed Monday through Friday from 7:00 am until 7:00 pm and on Saturdays from 8:00 am until 3:00 pm with occasional Sunday and after hours as needed.

 

 

Kwik Trip, Inc. OVERVIEW:

For over 50 years, Kwik Trip, Inc. has operated friendly, clean, trusted, family-owned, local convenience stores in communities throughout Wisconsin, Minnesota, and Iowa. With a commitment to generosity, Kwik Trip, Inc. is dedicated to treating co-workers and guests like family. We continue to look for ways to improve our guest shopping experience and product offerings, as well as to ensure we provide a safe and fun work environment for our co-workers. We offer competitive wage and benefits and continue to invest in our family of co-workers and provide them with career advancement and growth opportunities.

Kwik Trip, Inc. is an Equal Employment Opportunity Employer.

Function: Accounting; Admin - Clerical; Customer Service; Finance; Telecommunications

Company
Kwik Trip
Posted
03/24/2018
Type
Full time
Location
La Crosse, Wisconsin 54603, US