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Customer Service Representative - Augusta

About Us



Are you looking for a company that can provide steady hours, excellent benefits, career growth, a comprehensive paid training program and a great incentive opportunities to increase your take home pay? If you said yes, then Sitel is the right company for you!

Sitel has been a leading employer in the Augusta community for over 17 years, and we take pride in our ability to promote from within by training and developing our employees! 

Summary of Primary Job Responsibilities

As a Customer Service Representative you will handle inbound calls within guidelines/goals established by the client and management. This position requires excellent communication skills; an enthusiastic approach to customer interactions; the ability to effectively handle information requests, compliments and complaints with a positive attitude and attention to detail. 

If you possess these skills and you are ready to enjoy our high energy environment with exceptional career advancement opportunities we are excited to invite you to apply!

We offer

  • Medical, vision and dental benefits for full-time associates
  • Career Advancement Opportunities
  • Comprehensive Paid Training Program
  • 401(k) company match
  • Vacation and holiday pay
  • Local employee discounts
  • Strong community involvement


  • Self-motivated and able to work independently
  • Excellent verbal and written communication skills
  • Professional, articulate voice
  • Ability to multi-task by working in several computer applications while holding a conversation with a customer over the phone
  • Ability to type 25 words per minute
  • Enjoy working in a fast-paced environment while maintaining professionalism with the customer
  • Ability to work afternoons and weekends


You deserve an opportunity that provides exceptional benefits and security with room to grow.

Now is the time to take control of your future!

Full time
Augusta, Georgia 30901, US