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Retail Cash Wrap Supervisor - Orlando Prime 144 1

Contribute to meeting or exceeding store sales and profit targets by:
 Passionately inspiring consumer loyalty to the brand
 Diligently executing store operations, with a special focus on selected functional areas
 Providing support and feedback to Retail Professionals and store management
Key Accountabilities:
 Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
 Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success
 Be a role model for customer service and meeting or exceeding customers’ expectations
 Be role model for cashier operations and completing sales transactions quickly and accurately while adhering to cash protection procedures
 Be a resource for Retail Professionals in dealing with complex customer service situations
 Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
 Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers
 Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable)
 Adhere to all established policies and procedures
 Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.
 Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
 Complete cash register transactions quickly and accurately
 Minimize loss in the stockroom, the sales floor and the cash wrap
 Perform all store operations in a safe, effective and efficient manner
 Collaborate productively and respectfully with team members
 Make yourself available to support other team members when needed
 Complete all applicable training programs and effectively apply the learning on the job
 Seek coaching and learning opportunities to continually improve your performance
 Handle returns, refunds and exchanges and use these as an opportunity to build sales and customer loyalty and to follow retail policies and procedures.
Knowledge, Capabilities and Experiences:
 Advanced Retail Professional Competencies
 Proficient in all Cash Handling BPs and Store Security Audit
 Skilled in operating personal computers, POS systems, and various software packages including MS office
Physical Requirements:
 While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
 The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
 Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. You must be 18 years or older.
Minimum Qualifications:
 Minimum 6 month work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding
 Basic numeracy and literacy and advanced verbal communication skills
 You must be 18 years or older


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Full time
Orlando, Florida 32819, US