Client Account Manager

Take Ownership in a Role Supporting Products & Services that Keep Pets Healthy & Deliver Steady Revenue to Veterinary Practices

Great Growth Opportunity with an Industry Leader

If you combine strong relationship building skills with a penchant for service and an interest in supporting veterinary clients, we are looking for you. A VCP Client Account Manager role offers you the opportunity to make a positive impact and grow your career. Consider:
  • You will be on the front line working with veterinary clients and the senior team supporting the utilization of our solution.
  • Your relationship and communication skills will serve you well as a primary point of contact as you help train and support our clients' success.
  • We're growing quickly and promote a team environment and fresh ideas.
  • In this key role, you can build your career while making an impact for our clients and the health of pets.
To be successful you will need organization skills, project management expertise and a passion for helping others.

To be a strong fit for the Client Account Manager opportunity, you will have:
  • A bachelor's degree or the equivalent combination of education and experience
  • 2+ years of account coordination and management experience 
  • Proven account and project management skills
  • Excellent interpersonal and written and verbal communication skills; the ability to build effective relationships with internal and external customers, both in person and virtually; polished phone skills
  • Strong computer skills including MS Word and Excel; CRM experience, ideally Salesforce; a knack for technology, an understanding of SaaS and/or subscription products; experience using a ticket system preferred 
  • Outstanding organization and prioritization skills to support a large number of clients
The Industry's Leading Wellness Plan Management Solution. At VCP, we are financial and technology professionals by trade and pet lovers at heart. VCP is designed to help more pets get care, give pet owners choices, and veterinarians tools to grow their practice. We worked with industry leaders, took our recurring billing and payment software expertise and built what has become the leading industry solution, providing a wellness platform for the easy creation and management of wellness plans, while also building an eco-system to help grow additional services and provide more care and benefits for pets, pet owners and veterinary professionals.

Full time
Irvine, California 92602, US