Business Sys. Analysis Specialist

Req ID: 16827 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Business Sys. Analysis Specialist to join our team in Lincoln, Nebraska (US-NE), United States (US).



In these roles, you will be responsible for:

  • Analyzing customer data requirements/queries to design solutions for our insurance clients that yield long term benefits and better customer experience
  • Researching and reviewing client change requests for insurance products that include: Cancellations, Billing Changes, and Rate Changes.
  • Providing case management services to large insurance customers requiring issue resolution and escalations to external stakeholders
  • Ensuring customer satisfaction and strive to meet service standards
  • Collaborating with management or other team members as appropriate to proactively address service issues and concerns

Required Skills for this role include:

  • At least 2+ years of experience with MS-Excel that required manipulating data using pivot tables, graphs, macros, and lookups.
  • At least 1+ year(s) of experience in a role where you were responsible for analyzing large volumes of data (>100k rows, and 50 columns of data)
  • At least 2+ years of experience in a professional/office related role that required you to communicate (oral/written) effectively and provide issue resolution to external customers.

Preferred Experince:

2 years plus Insurance Experience

*** All new hires will be required to successfully complete our training classes and demonstrate proficiency of the material. 



This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




NTT Data, Inc.
Full time
Lincoln, Nebraska 68501, US