LensCrafters - Managing Optometrist

Requisition ID: 54686 
Store #: 000764 LensCrafters 


At LensCrafters, we love eyes and we care about the people behind them.

LensCrafters is the largest optical retailer in North America with 900+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 30 years.

With a career at LensCrafters, you’ll find yourself learning, growing, and interacting with some of the most passionate and talented people in the business. At the same time, you’ll be helping people look and see their best.



The Managing Optometrist is the leader & business owner within the marketplace & organization by delivering the brand promise through key steps in the patient /customer journey, superior patient experience & the organization’s key performance metrics. Ensures all patients receive the highest quality Optometric care.


  • Creates compelling vision for the future, develops clear goals & operating plans ensuring executional excellence & winning results in partnership with Regional and Store Manager(s).
  • Sets & communicates clear objectives & expectations, demonstrates commitment to exceed results through strong competency in KPI management & high accountability.
  • Ensures LensCrafters is known as the leading optical provider within the community.
  • Operates as stakeholder to all within the organization & local market.
  • Places the patient/customer as the center focus & delivers excellent service.
  • Strives to exceed expectations on all KPIs.
  • Leads/Manages the team in providing unsurpassed Patient Service Excellence.
  • Addresses all patient/customer visual life style needs.
  • Builds patients/customers for life & becomes their sole family practitioner.
  • Listens carefully to patients/customers' questions or concerns.
  • Provides a summary of patient/customer overall eye health.
  • Conducts service in accordance with protocol & accepted standard of care.
  • Establishes a positive Doctor/Patient relationship.
  • Utilizes & leverages all technology to deliver unsurpassed patient/customer experience.
  • Demonstrates effective communication with all office & store associates to ensure a seamless patient experience & transition.
  • Ensures office quality systems are maintained.
  • Maintains State Licensure & practices to the full scope of that license; maintains continuing education requirements.
  • Provides effective on-the-job training & guidance to team members making use of Company provided programs.
  • Delivers feedback in a timely manner to all associates. Confronts problem performers directly & without delay; practices performance management.
  • Creates a positive culture linked to corporate vision & values.
  • Engages & leads effective store huddles.
  • Conducts chart audits with Associate Optometrist.
  • Recruits, interviews & selects high caliber success oriented talent, creates talent pipeline for succession planning.
  • Forecasts staffing needs based on available information & assigns associates through the use of the labor scheduling model. Quickly adjusts staffing levels up or down to meet unexpected increases or decreases in office traffic & patient demand.
  • Adheres to company policies & procedures & acknowledges receipt of physical inventory.
  • Takes pride in the appearance of the office & ensures visual displays are in accordance with Company provided guidelines.
  • Maintains safe working environment for all.


  • Doctor of Optometry
  • Demonstrated leadership/management skills
  • Knowledge of current Optometric technology & practices
  • Developed communication skills, both verbal & written
  • Strong problem solving & critical thinking skills
  • Organization & time management skills
  • Knowledge of sound business management practices

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact the Luxottica HR Solutions Group at 1-866-431-8484.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.


Optometry   Optometry 

Luxottica Group S.p.A.
Full time
West Nyack, New York 10994, US