Medicare Sales Agent Manager (Captive Sales Team) - Work from Home, Dallas -Fort Worth, TX

Medicare Sales Agent Manager (Captive Sales Team) - Work from Home, Dallas -Fort Worth, TX

Cigna | Fort Worth, TX, 76102, US
Salary Range:$60,000 – $100,000 Salary range estimated by Zippia

Posted 8 days ago

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Remote, Work from home - Dallas - Fort Worth, TX

Our people make all the difference in our ability to improve lives…are you ready to step into a position that combines your communication skills, attention to detail, ability to multitask, and unrelenting drive to help others? Are you a self-starter, flexible, adaptable, highly organized and proactive? If so, this role is for you.

First things first. We're a global health service company dedicated to helping people improve their health, well-being and sense of security. But we don't just care about your well-being, we care about your career health too. That's why when you work with us, you can count on a different kind of career - you'll make a difference, learn a ton, and share in changing the way people think about healthcare.

What you'll do

You'll be responsible for planning and executing the local field sales strategy for a designated service area to exceed the Plan sales goals by supporting representatives in building their book of business and optimizing sales opportunities. This role is 80% production and people management focused (driving to achieve and exceed the new sales Plan goals), and 20% strategy focused (3-6 month planning with agents and senior management to effectively build and drive the market business strategy and drives sales).

* Use your coaching ability to develop, motivate, and evaluate a Sales Team with a focus on lead generation, conversion rates, community and provider development, sales techniques, compliance, and performance goals.
* Be visible and available to staff to answer questions, evaluate results, resolve escalated calls and provide ongoing consistent feedback via formal one-on-one meetings.
* Drive team usage and understanding of systems, policies, programs and procedures knowledge.
* Manage and monitor daily workflow and reporting to ensure business objectives are maintained and accurately reported.
* Develop and maintain strong collaborative relationships with internal business partners and external key contacts to develop and drive additional lead generation and sales opportunities, maintain excellent lines of communication, and provide insight, and impact.
* Use reporting tools, product knowledge, and sales strategies to coach, mentor, and motivate sales agents.

Required Qualifications:

* Valid driver's license, reliable transportation, and insurance (mileage reimbursement provided)
* Ability to travel locally to designated service area(s)
* Valid Health Insurance Producer License to sell Medicare products
* 5 or more years of work experience with 1 or more years of management experience

Preferred Qualifications:

* Bilingual, fluent in English & Spanish
* Community Outreach & training background
* Demonstrated ability to achieve and exceed plan sales goals
* Strong analytical, critical thinking, communication (written and oral) and organizational skills
* High level of interpersonal skills to handle sensitive and confidential situations and information
* Strong time management and organization skills

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.