Immediate joiner only
Support and manage VMware Horizon View (VDI) infrastructure
• Responsible for analysis, administration and support of VMWare Horizon View VDI
• Provisions servers including: adding, allocating and managing vDisks for end-user devices
• VMware AppVolumes Administration support
• AppStack build, Packages Installation and maintenance
• Develop scripts to automate the monitoring of VDI environment
• Responds to End User requests for technical support and assistance within established procedures
• Desktop Pool build and maintenance
• Manage and troubleshoot migration of Citrix XenDesktop environment to Horizon environment will be added advantage
• Knowledge in ITIL tools like Remedy, etc.
• Knowledge in ITIL processes like Incident management, Change management, etc.
• Day to day administration of L1/L2 BAU tasks
• Coordinating with different stakeholders and work with offshore teams. Perform RCA for Major Incidents.
• Good communication and Interpersonal skills.