Sales Representative (Edmonton-South)

Sales Representative (Edmonton-South)


Posted 4 days ago

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Our story began in 1974, when the Broderick family rented out appliances at their bottle depot on Macleod Trail in Calgary. From those humble beginnings, Trail Appliances has grown to become one of the leading independent appliance retailers in Western Canada. With 19 showrooms spanning across BC, Alberta, and Saskatchewan, we continue to stand by our guiding principles of unparalleled customer service, competitive pricing, and expert advice.

Having built our reputation on strong family values and creating a collaborative work culture that values respect, integrity, diversity, passion, and laughter, we’re proud to be family-owned and operated today. This and our extensive benefits, safety program and community involvement are what sets us apart from our competitors. We are proud to be recognized as an industry leader today!

The Perks

Trail Appliances values their employees and provides a comprehensive and competitive total rewards package including:

  • Guaranteed base salary and uncapped commission structure
  • Health & dental benefits
  • Personal care days
  • Statutory holidays off
  • Employee & family assistance program
  • Staff incentives and rewards
  • Employee discounts

Appliances are the heart of the home, essential in our every day lives.

A day in the life at Trail Appliances

  • Greet, qualify, and recommend products and services to customers
  • Follow up with customers and potential customers to gain feedback
  • Stay in contact with potential customers and old customers as well
  • Get behind store promotions, understanding our marketing & programs
  • Become an authority on the wide variety of the appliance brands and be willing to share your knowledge with customers
  • Participate in ongoing training to increase your professional sales skills
  • Being able to explain and demonstrate the value and innovation of a product during the selling phase is a key factor to winning the trust of your customer and eventually closing the sale.
  • Share information on deliveries, financing and warranties to give the customer a full 360 view of what they can expect.

This role is a great match for people coming from

  • Hospitality, restaurant, hotel or as a travel agent
  • Banking or finance industry sales or customer service
  • High end retail sales

To be successful in this role you must

  • Have a sincere interest in continually learning about the advancements in home appliance technology as customers expect to learn something, they cant read on a website
  • Be good with using software to track sales, provide estimates and explain financing to customers as the average purchase is in the $10K range and above

Personal characteristics for success

  • Deliberately learn as much as you can about the people you meet. You like knowing about people and no matter how busy you are, staying in contact with people is important & it fills your heart
  • Having that fire burning inside drives you to accomplish goals, every day starts with great possibilities and by the end of each day, the needle has been moved
  • You are energized by learning new facts, features, benefits and understanding how things work, then explaining it to someone and seeing the light bulb moment?! That’s a great sense of satisfaction, in any part of life

The hiring process & other details

  • We have GREAT hours – 10 am to 6 pm and we are open 7 days a week
  • We don’t hire based on how well you wrote your resume – here’s the perfect way to showcase who you are! We use a great technology that allows you to record yourself on a video interview.

Health & Safety at Trail Appliances

Trail Appliances recognizes, and fully supports the rights of all employees to work in a safe and healthy environment. Our employee’s health and well being are paramount and will always be of the upmost importance. To keep our staff and customers safe during the pandemic, we have implemented substantial safety polices and procedures to help reduce spread of the Coronavirus (COVID-19).

Why Trail Appliances?

At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today!