Application Support Engineer - Linux/web London/Hybrid - £35-40K

Application Support Engineer - Linux/web London/Hybrid - £35-40K

Senitor Associates | UK, UK, UK

Posted 6 days ago

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Description

Application Support Engineer - Linux/web London/Hybrid - £35-40K

Skills: Linux, Bash, web

An exciting opportunity to join a leading professional services technology firm in the heart of London has arisen for an application support engineer looking for progression and development. A company at the forefront of their sector, with offices across the globe, you can expect to receive top-tier support and training throughout your tenure with the organisation.

You will primarily be responsible for escalated customer inquiries from junior members of the team regarding incident or problems with our software products and working with external client teams to deploy and support on-premises versions of our products, in addition to:

  • Creating and maintaining documentation for internal and external use.
  • Collaborating with related teams to implement new products and technologies.
  • Troubleshooting and testing reported defects, and liaising with related teams to provide appropriate fixes.
  • Engaging with clients for feedback and recommending enhancements to existing technologies based on own expertise and customer needs.

Ideal Experience

  • experience in a client facing technical support role.
  • Linux command line tools.
  • Any experience in network infrastructure (L1/L2).
  • Experience with Bash (Unix Shell) for troubleshooting and shell-scripting.
  • Ability to write technical documentation such as user guides: operation manuals, etc.
  • BSc in technical discipline (or equivalent experience).

Ideal Skills

  • Knowledge of server management and web applications.
  • Excellent verbal and written skills, with an ability to communicate with both internal and external clients.
  • Knowledge of programming languages (python) not necessary but an advantage.
  • Knowledge of location technologies and/or experience with geo-location data.
  • Experience of ITIL processes a plus.

This role is hybrid but does require a presence in the office 2 days a week to facilitate hands-on maintenance of servers and other projects.

If this sounds like a good fit for you then APPLY NOW. Interviews are happening immediately!

Application Support Engineer - Linux/web London/Hybrid - £35-40K