Account Manager

Account Manager

The Recruitment Bureau Ltd | West Sussex, England, UK

Posted 9 days ago

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Description

Account Manager

East Grinstead

£25-27000 plus commission scheme

35 hours per week - 100% office based

Overview

This is a fantastic opportunity for an account manager with experience in the electronics industry.

The primary responsibility of the role is responding to enquiries from existing customers, predominantly mid-market and enterprise businesses dealing with buyers and technical engineers to develop well qualified opportunities.

You will understand businesses drivers and evaluate customers' needs with the aim of achieving commercial targets and objectives.

The successful candidate will partake in an extensive induction programme, this will include sales, commercial and technical product training.

Key tasks and responsibilities

  • To provide a high level of service to complete customer satisfaction and to liaise with suppliers to ensure this is effective.
  • Establishing regular contact with customers
  • Ensuring effective Supplier management
  • Building alliances with suppliers
  • Purchasing goods in the most effective manner, ensuring that they arrive in good time to meet customer needs
  • Ensuring effective Customer management
  • Fast and accurate communications with customers, ie quotes, acknowledgements, concessions, customer complaints
  • Carrying out market research for new business opportunities
  • Meet agreed team KPI’s, using CRM systems where required

Personal attributes:

  • Excellent written & verbal communication skills
  • Excellent numeracy skills
  • Ability to work under pressure with minimum supervision
  • Strong work ethic
  • Attention to detail
  • Disciplined and self-motivated
  • Good problem solving abilities
  • Technical skills:
  • General computer literacy
  • Experience of working within sales or customer service environment
  • Good organizational & record keeping skills
  • Strong on relationship building, both with customers and suppliers

Next Steps

If this sounds like you and you would like to work for a business that treats its people with respect and offers clearly defined progression paths for career development then we would love to hear from you.