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Customer Service Manager

Customer Service Manager
Stockport
£25,000 – 30,000 (dep on exp)
Full-time, Permanent
We are recruiting for skilled, person-centric Customer Service Manager to manage all customer interactions from confirmation of the sale throughout delivery and post-sale processes.

You will have previous experience in a customer service management role, you will be able to manage all levels of customer enquiry including the handling of, and resolution of complaints. This role is working for a retailer where most sales takes place online or over the telephone, so ideally you will have previous experience in a similar environment.

You will have the skills to manage multiple queries/complaints and ensure that customers are kept up to date at all times on the progress of their order or complaint. You will have excellent communication skills and be skilled across all Office 365 application to ensure a prompt resolution to customer queries/complaints.

If this sounds like the perfect role for you then please submit your CV.

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Posted
07/08/2022
Location
Greater Manchester, England, UK