Operation Manager_Hobart Campus
About the business and the role
Greenhill Education Group Australia Pty Ltd trading as RGIT Australia is a leading vocational education provider in Australia and one of Australia's most competitive providers. With a founding principle of delivering excellence in training, RGIT Australia is proud to offer a learning environment that pays particular attention to quality teaching, student welfare and to fostering equal educational opportunities for students of all ages.
RGIT Australia is looking for a highly motivated and dedicated Operation Manager to lead its team and manage our Hobart Campus.
This is a full-time position.
The Operation Manager will be responsible for the operations of the Marketing/Sales, HR, IT, and Student Administration departments of the Institutes and maintain effective relationships with internal and external stakeholders and ensure the Institute's courses are delivered and assessed in accordance with the Institute's compliance and regulatory requirements.
Management of RTO scope of registration resources ensuring currency with accredited training reporting & auditing requirements.
Lead Academic team of our Hobart campus, guide train and assist our Trainers/Assessors and Coordinators.
Work together with Dean of Academic Affairs and Quality and make sure RGIT's Academic department of Hobart campus is fully compliant.
Ensure overall compliance of the RTO with all relevant external bodies - including contract requirements, quality assurance, accreditation, and legislative requirements.
Manage risk through coordination of internal audits to ensure services are delivered in accordance with ASQA requirements, contractual obligations and RGIT Australia risk management and quality frameworks.
Contribute to new business tenders (including State and Federal government funded offerings).
Identify opportunities to create new business opportunities within new and existing accounts, rolling out non accredited and accredited training courses.
Establish and maintain relationships with funding bodies, Skills Tasmania and and others to remain current with industry developments & training package update.
Review and continually improve the RTO activities, programs and service delivery, ensuring that it remains current and underpins effective operations, and high levels of quality and service.
Key Leadership Accountabilities
Manage accountabilities and deliverables within prescribed budget parameters.
Promote a safe, efficient, and effective work/learning environment.
As a member of the Management team, ensure RGIT Australia Hobart Campus meets its legislative/compliance obligations within scope of
Provide leadership, engendering teamwork and collaboration to the human resources team
Manage the day to day operations and Hobart campus staffing of the team to ensure consistency with legislative requirements, quality standards, performance against goals and objectives
Foster collaborative work practices and promote a workplace environment focused on staff empowerment, efficient work practices and encouragement of initiative and innovation
Develop a culture of continuous improvement in programs and services by promoting pursuit of excellence in Institute's practices as they relate to Human Resources.
Develop and maintain effective relationships, alliances and networks within the organisational community, within Greenhill Education Group and other relevant stakeholders.
Certificate IV or Diploma in Training & Assessment TAE combined with a tertiary qualification in Adult Education, Management or Business.
Qualification with Community Services or Childcare (ECEC) or Hospitality preferred.
Demonstrated knowledge and understanding of the Australian Skills Quality Authority, training packaging requirements, AVETMISS and experience with International students.
Knowledge of State & Federal Training funding
Demonstrated successful experience in managing and leading a team of professionals, in an RTO environment, in pursuit of excellence in service quality and delivery.
Experience in business development and grant, tender or proposal writing
Demonstrated high-level interpersonal, negotiation and communications with the ability to interact with all levels of staff, employee representatives, union officials, legal practitioners and other stakeholders.
Ability to maintain composure, balance workload and conflicting priorities and effectively handle difficult situations.
The ability to develop effective relationships with senior management and staff and maintain trust and confidence, and act in a fair and impartial manner to achieve outcomes.
Demonstrated organisational, project management and administrative skills including the ability to prioritize tasks and meet deadlines.
To be successful in this job you will be a highly motivating and engaging individual with outstanding presentation skills that set you apart from others. You will have a proven track record of leadership in a work environment with demonstrated highly developed oral and written communication skills.
This position offers excellent career opportunities in a friendly and supportive work environment.
RGIT Australia is an equal opportunity employer. We are dedicated to attracting, retaining, and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.