Denovo Recruitment is working with a highly regarded contractor that specialises in the fit-out and refurbishment of high-endrestaurant, retail and commercial projects throughout Sydney.With a growing project pipeline, there is an opportunityfor askilled Allocator looking to work on major, landmark projects.
What you'll be doing:
Ensure efficient and effective daily scheduling and oversee dispatching of deliveries to meet customer service requirements
Work with other schedulers, plant teams and drivers to ensure the right load into the right truck to the right job to keep informed of the plan
Constant feedback to the CSO's (Customer Service Officer) to ensure proper order placement & information to maximise truck utilisation and lower cost of cartage
Liaison with plant staff, account managers and site coordinators to ensure best possible customer service and ensure individual customer requirements are achieved
Maintain up to date knowledge of assigned products, services and plant capabilities/capacity
Manage all fleet scheduling and ensure delivery requirements until jobs are complete
Engage with and coach other schedulers where required for continuous improvement for scheduling and planning
Capture and maintain cycle times and service interruptions to ensure continuous improvement of service levels
Actively seek feedback on site safety from customers, project coordinators, drivers and account managers to ensure safe site deliveries.
Manage all instances that are reported by drivers in relation to accidents, near miss, site delivery activities that inhibit/restrict safe site deliveries
Previous 2 years+ experience in a customer service, scheduling or similar role.
Experience in logistics is advantageous but not essential
Strong knowledge of MS Office Suite (experience with SAP advantageous but not essential).
Strong written and verbal skills with the ability to communicate effectively with customers and stakeholders at all levels.
Excellent problem-solving skills.
To apply, please submit your updated resume to ****** or simply apply through the link below.
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