Recovery Support Worker

Recovery Support Worker

Islington, North London

£22,568 per annum

We are supporting our client in Recruiting a Mental Health Recovery Worker to join their Mental Health Service in Islington!

£22,568 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

The Islington Crisis House offers 24/7 crisis accommodation to customers with mental health needs who require a high level of support. We consist of 12 units, with move-on expected within two weeks. We are part of the projects pathway in Islington and receive customer referrals from the Crisis Teams and mental health wards in the borough. We also take referrals from neighbouring boroughs such as North Camden. This is a really great opportunity for anyone with clinical interests as the service is delivered in partnership with Camden and Islington Mental Health Trust.

Job Overview:

A successful candidate must understand the concept of Recovery and apply those principles effectively to develop an environment and service that enhances the customers wellbeing. The Islington Crisis House places the service-user at the centre of their support and promotes positivity and hope to enable their increased independence upon discharge from the service.

Staff at the service provide intensive support (both practical and emotional) to people undergoing an acute period of mental health related crisis. We act as a positive influence on service-users, encouraging responsible behaviour and resilience to people that access our service.

Key Responsibilities:

  • To ensure recovery focused support plans are created, reviewed, evaluated and amended in accordance with changing needs, presenting risks and individual preferences in order to promote recovery.
  • Undertake key working responsibilities for a caseload assigned by the Team Leader/Service Manager.
  • To be flexible and responsive to the needs of service-users as directed by their personal support plan.
  • To provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, next of kin and statutory agencies.
  • To work with service-users on a one-to-one basis to achieve positive outcomes within the given service remit.
  • Develop and maintain links with key agencies and service providers in the local community whilst working together in a holistic manner to support our service users.
  • Demonstrate a commitment to the empowerment of service users and a strong interest in co-production and promoting people's rights through advocacy and safeguarding protocols.
  • Communicate effectively with people who are experiencing mental distress.
  • Support service-users to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure service-users enjoy a high quality of accommodation.
  • Undertake all administrative work and keep accurate and comprehensive service user records to professional standards.
  • To engage in learning and development activity both within and outside of the service to increase knowledge and skills.
  • To actively link with external services in the community to promote service user engagement and add value to the service provision at the Islington Crisis House.
  • To work closely with statutory and voluntary agencies to ensure that the service users needs are being met.
  • To maintain good professional relationships and maintain practical liaison channels with all partners and agencies.
  • Work collaboratively with the service-user, their mental health teams and care coordinators to organise practical move-on and discharge plans from the point of the support commencing.
  • To attend and participate in weekly staff meetings, meetings with other professionals and take part in supervision and training sessions as required.
  • To stay up to date with development and research in the fields of mental health, supported housing and in welfare benefits.

Person Specification:

  • Can demonstrate empathy and compassion towards others
  • Ability to cope positively with challenging and diverse behaviours
  • Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
  • Enjoys working with multiple professional partners to achieve set goals and targets
  • Approachable and open behaviour
  • Prefers working as part of a group or team
  • Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
  • Has a practical and logical mind and is naturally well organised
  • Thrives on change and enjoys dynamic diverse environments
  • Is confident with high levels of self-esteem
  • Is respectful, articulate and sensitive in style of communication
  • Is essentially customerfocused
  • Is motivated towards excellence and improvement of personal performance with a can-do attitude

Skills, Knowledge and Experience


  • At least an NVQ Level 3 in Health & Social care, or equivalent
  • Minimum of one years experience of support work with people with mental health related support needs


  • An understanding of care-planning processes and Models of Care within mental health
  • Knowledge of group and individual therapy and an understanding of risk management
  • Experience of working with vulnerable people that are undergoing a period of crisis

For more information, please Apply Now!

London, England, UK