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Assistant HR Manager

About Draycott Nursing & Care

We are a recognised market leader in nursing, domiciliary, social and personal care. We pride ourselves on our professional and discreet service with our staff applying our 4 Cs; Compassion, Collaboration, Competence and Commitment.

For over 20 years Draycott Nursing and Care has been recognised by doctors, consultants and clients for exceptionally high professional standards and 24/7 support. Now driving an exciting partnership to provide on-site healthcare within a unique new complex of 5-star luxury London apartments.

About the Role

The Assistant HR Manager is responsible for the overall colleague lifecycle with Draycott Nursing & Care, from the day that our colleagues join the company through their journey with us. They are responsible for managing employee benefits and welfare, helping employees with their day-to-day HR needs. Working alongside the Training Manager for developmental needs and the Recruitment Team to source new talent into the business.

The HR Admin and Executive roles will report into the Assistant HR Manager to cover the daily interactions and to build a strong relationship with our Carers and Nurses in the field. This role will report into the HR Operations Manager who will oversee the strategic operational needs for Draycott Nursing & Care.

Main Duties

  • Guiding management on employee relations and performance management
  • Improving, implementing and administering human resources policies and procedures
  • Implementing programs to improve the employee experience of the organisation as a workplace
  • Handling complaints and disciplinary procedures for the company
  • Arranging services for employees, such as counselling services
  • Ensuring that our company's procedures comply with employment regulations & CQC and Domiciliary care standards
  • Managing and training the members of the HR team reporting into this role
  • Monitoring various aspects of an employees performance, such as attendance and sick leave
  • Setting and reviewing employee perks and benefits
  • Provide advice on all manner of HR issues must have a solid understanding of the key principles of employment law
  • Engagement and Communication of a diverse and mainly remote workforce
  • Maintaining HR Systems and overall HR Compliance standards

Skills and Experience

  • A minimum of 3 years experience in a similar or comparable role with Human Resources
  • Excellent knowledge of HR best practices and current regulations
  • Must have good judgement and problem-solving skills
  • Excellent verbal communication skills
  • Customer-focused outlook with high level of discretion and professionalism
  • The ability to work well with team members and management
  • Cultural awareness and excellent interpersonal skills
  • Organisational skills for storing and accessing different types of information on a daily basis
South West London, England, UK