SAP Basis/Security Consultant - Implementation & Support

The role you'd play :

a) IT Leadership

- Provide technical mentoring and coaching to team members

- Able to have challenging conversations, and constructs the message in a structured and clear way

- Use relevant techniques to influence and present views and thoughts in a persuasive and credible way

- Support team members with regards to ad-hoc department activities.

- Able to demonstrate energy, drive, enthusiasm, determination and passion.

b) Team and Project Management

- Understand overall project methodology and how to work within a project environment.

- Vendor management and alignment skills when in project and are accountable for the performance of any third party.

- Identify, highlight and plan mitigation for risks in own area.

- Be the point of contact and represent teams, and departments interest in a project, focusing on reporting, and delivering the projects to realise the business benefits.

- Ensuring procedures related to identification, changes, testing, documentation, approval and communication of any modification to the system are followed.

- Supervising the implementation of changes to the system, including those which have a multi-brand and global impact. Including active and positive adherence to Pentland and its change control.

- Deliver projects within agreed timescales and budget.

- Identify issues that would stop you, and the team delivering to agreed budget and timescales

- Lead project teams including the planning and resourcing of project tasks where appropriate.

- Identify technical solutions for problems, improvements and developments.

- Ability to recognise and communicate global implications of changes

- Provide the right guidance and support to the respective team including prioritisation, resource plan, and PDRs etc.

- Development of plans for your own area, understanding how it feeds into an overall project plan

c) Support and Service

- Ensure excellent support is provided to the business in the day-to-day running of the operational business systems.

- Actively participate in the Business change review, prioritisation & management process

- Understand the impact of the change (big or small) and being able to sign off the right solutions

- To support the Head of Technical and Security Operations with regards to ad-hoc department activities.

- Contribute to the Release & Change management forums where is needed (CRB, TAB & CAB)

- Understand the Pentland customer centric service management framework

- Work with regional and local teams in implementing and supporting solutions.

- Ensure all Pentland's servers are patched in accordance with Microsoft best practice

- Maintain Microsoft patches across the desktop/laptop estate

- Ensure all backups of production servers are performed and verified daily

- Monitor and maintain Pentland's VMWare hosts and VCenter

- Provide server specifications required to host new applications or services

- Document all new applications and services deployed within the datacenters

- Provide an escalation point for technical Analysts

The must haves:

- Design, implementation & support of enterprise applications like SAP ECC, BI, BO, PO, Solution Manager, GRC, WMS, WFM, DMS, ADP Hr.Net, Gateway, Fiori, etc.

- Basic knowledge of Enterprise Application Landscape design

- SAP & non-SAP Technical design, Server Sizing

- System Installation & fine tuning (for SAP & non-SAP applications - ABAP, Java & dual stack systems)

- Experience in handling multiple track landscape

- Installation & optimization of OS & DB (preferably Linux OS, Windows Server 2012/16, and Oracle & SQL DB)

- Experience of maintaining and support VMware environments

- Monitoring & configuration of a virtualised landscape (preferably VMWare)

- Designing, testing and implementing backup / recovery, disaster recovery and fail-over of enterprise systems as well as designing application Security, including Single Sign On.

- Application Performance Management and Troubleshooting

- SAP Transport Management using CTS+ & Change Management (ChaRM) and change deployment procedures for non-SAP applications

- System Copies/refreshes for enterprise applications

- Application Upgrades & Software Maintenance (Inc. underlying infrastructure)

- Perform high availability system configuration on various OS platforms (Enqueue Failover, Oracle RAC, Standby Database, etc.)

- Configuring and supporting job scheduling tools like Redwood

- Client and release strategy

- Database Administration & Support

- OS Administration & Support

- Direct experience in successfully meeting Audit requirements including general computing controls, and access controls

- Proven & demonstrable experience in managing small/medium sized technical project

Bangalore, KA, IN
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