Swedish Customer Service Advisor

Our client is a creative sales promotion consultancy with industry expertise in risk managed sales promotions. They offer multilingual redemption campaigns and manage sales promotions globally, including EMEA and North America. They're big on what they do and their people are at the core of how they do it. They're a team full of innovators, collaborators, techies and big thinkers who all share a love of helping develop outstanding creative solutions. They have a number of international speakers working for their company and they are now looking to recruit a Swedish speaking Customer Service Advisor to join their team.
Role responsibilities:
* Handling inbound calls from Swedish customers and distributors
* Addressing customers' enquiries via the telephone, internet and e-mail in English and Swedish
* Providing quality advice and information to customers
* Resolving queries and keeping customers updated on the status of their enquiry
* Processing inbound promotional claims accurately and efficiently
* Maintaining records and databases
* Translations English-Swedish and proof reading of documents and websites
Person specification:
* Excellent verbal and written communication skills are essential – Swedish to the level of a native speaker with fluent English
* A professional work ethic, be passionate and want to offer customers the highest level of customer services
* IT literate with a sound knowledge of databases
* To be proactive and work on your own initiative
* Be a good team player and committed to your work
* Must have your own PC/laptop with a stable internet connection for remote/home working
What’s on offer:
* Base salary of £18,000 per annum
* Working hours: Monday to Friday 8am – 4pm, no evening or weekend working!
* 6-month contract with a possibility of further extension
* Full training, support and development
* Loads of other benefits that will be discussed at interview stage
This is an excellent opportunity to join a successful and reputable, professional company at an exciting time. My client is interviewing now so send your CV asap to be considered for this role.
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Company
Aston Jones
Posted
01/12/2022
Location
Sutton Coldfield, United Kingdom, gb
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