Office Support Inside Sales

Job Description

We are seeking a highly talented, competitive, and results oriented Inside Office Support & Sales Person that thrives in a rapidly expanding spare parts department of a railroad equipment machinery company. Our Inside office support & sales person will play a fundamental clerical and sales role in achieving our ambitious current customer sales growth objectives.


  • Understand customer parts needs and requirements and respond accordingly doing various parts sales quotations.
  • Answering phone calls & e-mails for customers looking for information about their sales order status and parts deliveries.
  • Processing daily customer sales orders, as well as invoicing within Quickbooks.
  • Provide excellent customer service through initial customer contact, follow up and to also quickly resolve any issues that result from the inside sales process.
  • Liason between sales department & production department for execution of sales sales orders that require manufacturing assistance.
  • Routing machinery sales opportunites to the machinery sales manager for development and closure.
  • Sales support to Vice President of Sales which includes parts quotations, presentations, sales reports, etc.


  • At least 2-3 years inside sales experience within a manufacturing environment
  • Excellent verbal and written communication skills
  • Strong listening and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Attention to detail and problem solving skills
  • Strong Proficiency in MS Office (Word, Excel, PowerPoint)
  • Familiar with Quickbooks, as well as Online Ordering Systems
  • Able to work independently as needed

Job Type: Full-time

Pay: $20.00 - $24.00 per hour


  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Franklin Park, IL 60131: Reliably commute or planning to relocate before starting work (Preferred)


  • Customer service: 3 years (Preferred)
  • Inside sales: 2 years (Preferred)
  • Microsoft Office: 3 years (Preferred)

Work Location: One location

Salary Range
$26,000.00 - 49,000.00
per Year
Salary range estimated by
Franklin Park, IL 60131, US
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