Manager, Student Success Technology

Manager, Student Success Technology


Westminster, CO * ID: 1203205 * Full-Time/Regular

Front Range Community College

Manager, Student Success Technology - College Wide

Who We Are

We are the largest community college in Colorado, enrolling close to 28,000 credit students annually. We were one of 30 colleges in the initial American Association of Community Colleges , recently selected as a "Most Promising Place to Work" in Diverse Magazine, and profiled as one of six top community colleges for transfer student success in a recent Aspen Institute publication. We have developed a strong strategic plan focused on improving student graduation and transfer rates and have made significant investments in advising and other student support programs.

We also have a strong commitment to inclusion, equity, and diversity. We are actively seeking to hire a workforce that matches our student community.

We are guided by the philosophy "One College, Many Communities." Campuses share many common values, goals, and practices, but are also given the opportunity and flexibility to develop unique cultures and programs that serve individual communities. In addition, we have a clear vision outlined in our strategic plan. For more information, visit the following: and .

Who You Are

As the Student Success Technology Manager, you will be the collegewide co-lead for the implementation and administration of the Navigate technology platform. In this position, you will utilize technological expertise to co-coordinate implementation of EAB Navigate for Front Range Community College (FRCC), including integration with other technologies and third party solutions. In order to achieve successful implementation, you will build strong working relationships with staff, administrators and faculty. You will also assess the needs of students, staff and faculty to measure progress, manage risks proactively, and be able to leverage the technology to align with student success work at the College.

You will work with the other Student Success Technology Manager to implement technology. You will also work with the Colorado Community College System staff and key leaders across the college, work collaboratively with both academic and student affairs departments, and support the college's equity, diversity and inclusion initiatives. The person in this role is innovative, excellent at building relationships, self-motivated, and takes initiative, learns well individually, and excels at time management.

In this position, you will often travel to the different FRCC campuses and occasionally work evening hours.

Please note: this is an on-campus position. You need to be a Colorado resident on your first day of employment.

SELECTION PROCESS: Position will remain open until filled with an extended a priority deadline of October 5, 2021.

In your application please include a resume and cover letter that specifically addresses how your background and experience align with requirements, qualification and responsibilities of the Manager of Student Success Technologies.

SALARY: Low 50's annually.


  • Manage and coordinate effective implementation of EAB Navigate, including effective integration with other existing software, in support of Front Range Community College's student success needs. Coordinate technology project plan, including project details, deliverables, schedules, tasks, and assignments with all user groups and partner with EAB and System work leads.
  • Provide technical support and expertise to EAB users across the college including technical troubleshooting, integrating existing systems and services, support for upgrades, and data migrations.
  • Support Director in developing and delivering training for EAB Navigate, and other third-party technology projects for students, faculty, and staff college-wide as appropriate.

Required Skills


  • Equity, diversity and inclusion: Develop student success technology focused on equity, diversity, and inclusive excellence.
  • Project Management: Implement and evaluate college-wide student success technology.
  • Critical Thinking: Use data from student technology and other sources to refine student success technology.
  • Relationship Building: Interact professionally and effectively with diverse students, faculty, staff and administrators.
  • Organizational Skills: Manage multiple projects under tight deadlines and with changing demands.
  • Problem Solving: Responsible for assessing outcomes of college-wide student success technology.

Required Experience


  • Bachelor's degree
  • A minimum of three years coordination/project management of technology programs, or other leadership experience.
  • Strong aptitude for learning new tools and technologies.
  • Ability to translate complex technical concepts and functionalities in conversation by providing support to non-technical audiences.
  • Demonstrated ability to listen effectively, identify critical paths quickly, and adjust plans and approach as necessary.


  • Bilingual in Spanish
  • Experience working with or administering software or technology programs.
  • Experience working within the Colorado Community College System (CCCS) at the system office or a college; or a similar institution of higher education, community organization, or large institution.
  • Familiarity with EAB Navigate, and/or other similar educational technologies.
  • Ability to function effectively as part of a distributed team, working effectively as an individual contributor, team member, and as a manager of a complex project and project resources.

Welcoming. Respectful. Inclusive. Together, we are FRCC.


Education Administrators, Postsecondary


Bachelor's Degree


3 to 20+ years

Job type

Full time

Salary Range
$33,000.00 - 68,000.00
per Year
Salary range estimated by
Westminster, CO 80030, US
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