Temporary Loss Prevention Customer Service Associate

Come to work and be ready to think on your feet, grow your skills, and embrace the many opportunities. Our Distribution Centers are the key to getting new products out to TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. To keep up with our ever-changing inventory, we stay nimble and adaptable. No day is the same, and that’s just how we like it. Every shift is a new opportunity to Discover Different - and support each other along the way.

Posting Notes: Lighthouse Point  || FL  

Job Summary:

Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Responsibilities:

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs during customer interactions
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts ongoing recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintenance of a risk-free environment
  • Performs other duties as assigned

Requirements:

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong organizational skills with attention to detail
  • Capable of handling multiple tasks at one time
  • Able to respond appropriately to changes in direction or unexpected situations
  • Possesses strong communication skills
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors to accomplish tasks
  • Retail customer experience preferred

Come Discover Different at TJX - we think you’ll find that it’s so much more than a job. We move a lot of inventory - at all times of the day - and that takes working, learning, and growing together. When you’re a part of our TJX family, you have the full support of a diverse, close-knit team in our Distribution Centers.

As you think about where to work, know that we take care of our people. We offer competitive pay and great benefits. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: Lighthouse Point  || FL

Posted
09/11/2021
Location
Lighthouse Point, FL, US