Commercial Service Tech II

Company Overview:


At ADT Commercial, we are in the business of helping people and organizations to protect what matters most to them. Building upon ADT’s 145-year legacy, we secure the livelihoods and futures of critical commercial environments, retail location, educational campuses, healthcare facilities and financial institutions across the U.S. as an industry-leading security, fire and life safety systems integrator. We strive to have the most experienced and technically trained and talented teams in the industry, driven by excellence at every turn. At ADT Commercial, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of ADT Commercial, you’ll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook.

Position Summary: The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment. Works with minimal supervision and may provide training and assistance to less senior technicians or trainees.
Duties And Responsibilities
  • Performs routine and emergency service calls. Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment.
  • Must have an ability to proctor, coach, and teach others.
  • Provides reliable, high quality customer support.
  • Provides customer instruction on system operation and functionality.
  • Performs system testing and signal verification.
  • Maintains the necessary truck stock/inventory (equipment and tools).
  • Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
  • Ensures the progress and completion of assigned tasks.
  • Provides documentation of service and hours worked.
  • Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
  • Must have a strong work ethic.
  • Must be detail-oriented.
  • Must complete other projects, as assigned.
Company
ADT
Posted
09/01/2021
Type
Full time
Location
Fort Worth, TX 76102, US