Regional Engagement Manager

Location: 09 - USA Texas Work From Home
Location: 09 - USA California Work From Home
Location: 09 - USA Georgia Work From Home

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Summary

The Field Engagement Team works with clients to drive top line sales by maximizing customer loyalty utilizing insights and proven practices to implement strategies that enhance the client's associate and customer experience with Alliance Data products. The Regional Engagement Manager is accountable for the execution of field engagement tactics that support the assigned client's strategic plan, in order to deliver results in acquisition and credit sales. As an individual contributor, the Regional Engagement Manager partners with internal leadership and cross functional partners to deliver client facing strategies that are aligned to the goals of Alliance Data and assigned clients.
Job Description

Essential Job Functions

Drive Results - Executing in-store and virtual engagements that drive incremental new accounts/sales based on Field Team strategy and curriculum.  Accountable for achieving assigned performance metrics, including applications, tender share, activation, and other KPIs based upon the engagement opportunity assigned.  Shapes front line associate behaviors and operating cultures through business insights, reporting, and key measures built to identify opportunities for growth.

Relationship Management - Cultivates, manages and develops relationships with Brand partners within home or assigned market (typically mid-level leaders) to achieve mutual goals. Ability to present with confidence, prescribed information to clients. Consult and inform leader and matrix partners of field discoveries (SME). Demonstrates excellent verbal and written communication to present information to clients.  Navigates difficult conversations with integrity and agility.

Budget Management - Effectively manages to financial budgets including travel and other expenses.

Risk Management - Serves as the first line of defense for company by providing ethical and risk adverse guidance to customer facing associates, compliant training, and other tactics.

Develop Talent - Responsible for personal development and contributes to the overall development and growth of the department.  Participates in additional projects to enhance leadership skill set and demonstrate core values. Enterprise wide contribution through a variety of practices including but not limited to: effective and direct feedback, internal relationships, community involvement, brg's, networking groups, etc.

Reports to: Senior Field Engagement Manager

Working Conditions: General office environment or Work From Home. Up to 75% travel required, including air travel. Weekly Market travel with brand partners

Direct Reports: 0

Minimum Qualifications:

Associate's degree, some college, or equivalent experience  in Marketing, Business, Finance or related field

Three or more years experience working on a goal-driven team in retail, banking, fintech or similar industry.

Preferred Experience

Bachelor' Degree or equivalent experience in Marketing, Business, Retail, Communications 

Five or more years in a sales driven culture with individual budget and expense responsibilities, giving presentations to high-level audiences.

Experience on a remote/virtual team.

Leadership experience.

Associate's Degree (Required), Bachelor's Degree

Work Experience
Three or more years

Budgeting, Data Analytics, Data Visualization Tools, Expenses, Influencing Without Authority, Microsoft PowerPoint, Sales Culture

About Alliance Data Card Services

Alliance Data Card Services provides market-leading private label, co-brand, general purpose and commercial credit card programs, digital payments and Comenity-branded financial services. Using the industry's most comprehensive and predictive data set, advanced analytics, and broad-reaching capabilities, Alliance Data Card Services has been helping partners increase sales and provide greater value to their customers for more than 30 years. Follow Alliance Data Card Services on Twitter, Facebook, LinkedIn and Instagram.   

About Bread(R)

A division of Alliance Data, Bread is a leading digital payments company that works with merchants and partners to personalize payment options for their customers. Through its full-funnel recommendation engine, Bread empowers merchants to sell more, improve conversion and lift average-order-value. Follow Bread on Twitter, Facebook and LinkedIn.

Alliance Data Card Services and Bread are a proud part of the Alliance Data enterprise, a FORTUNE 500 and S&P MidCap 400 company headquartered in Columbus, Ohio with approximately 8,000 associates worldwide.

  • Alliance Data offers a competitive salary, a comprehensive selection of benefit options including 401(k).

  • All job offers are contingent upon successful completion of credit and background checks.

  • Alliance Data is an Equal Opportunity Employer.

  • Alliance Data will provide accommodations to applicants needing accommodations to complete the application process.

  • Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for Alliance Data.

  • Alliance Data participates in E-Verify.

  • Alliance Data will consider for employment qualified applicants with criminal and credit histories in a manner consistent with the requirements of all applicable laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

  • Alliance Data complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws.  Applicants with disabilities may contact Alliance Data to request an arrange for accommodations.  If you need assistance to accommodate a disability, you may request an accommodation at any time.  Please contact the Recruiting Team at (see application details).

Job Family:

Client Services

Job Type:

Alliance Data
Salary Range
$97,000.00 - 159,000.00
per Year
Salary range estimated by