Client Service Representative


Standard Textile has been inspiring care, comfort, and change in our communities since 1940. While our business is creating innovative textiles, it's our purpose that guides the solutions we offer and drives how we treat our customers, our associates, and the impact we make in our communities. We hold ourselves to a higher standard. A higher standard for why we exist, for how we create, and for what's next.

The Client Service Representative will be responsible for providing support to internal and external sales consultants, their customers, and corporate accounts.

Responsibilities Include:

  • Resolve customer issues with excellent interpersonal skills
  • Act as liaison between customers, sales consultants, and internal departments
  • Review, process, and enter orders into the JD Edwards Enterprise One system
  • Identify sales opportunities, and make recommendations to sales consultants and customers
  • Review and manage open order reports, and resolve any discrepancies
  • Provide cross-training and backup support for the Hospitality team


Qualifications Include:

  • Bachelor's degree or equivalent work experience
  • 2-5 years of customer service experience
  • Advanced knowledge of Microsoft Office, and some experience with DOS-based computer systems
  • Excellent written, verbal, and presentation skills


PM21

Standard Textile is proud to announce it has been selected as a 2021 US Best Managed Company. Sponsored by Deloitte Private and The Wall Street Journal, the program recognizes outstanding U.S. private companies and the achievements of their management teams.

Join us!



Posted
07/15/2021
Type
Full time
Salary Range
$25,000.00 - 36,000.00
per Year
Salary range estimated by
Location
Cincinnati, OH 45208, US