AI Product Escalations Analyst – LegalTech

AI Product Escalations Analyst – LegalTech

CORTO | Sydney, New South Wales, 2000, AU

Posted 2 days ago

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Description

CORTO is seeking an Escalations Analyst to bridge engineering and legal accounting as we launch our next AI product in Sydney. You’ll sit at the frontline, triaging complex issues, tracing through logs and APIs, and collaborating with developers to drive resolution.

Your background in software support and troubleshooting, plus hands-on experience with Postman, SumoLogic, and accounting integrations (Xero/MYOB/QuickBooks), will help you prioritise incidents and deliver clear guidance to global

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