Posted 21 days ago
Description
Matchtech seeks a Service Design Manager to define and implement the service design and transition approach for a large-scale revenue collection and ticketing project. You will lead design activities across the end-to-end service landscape, ensuring governance, compliance and effective delivery into live service.
The role requires strong stakeholder management, ITIL/ISO20000 knowledge and a track record in designing resilient, scalable services and associated artefacts.
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