Customer Quality & Warranty Lead - Root Cause & Reliability

Customer Quality & Warranty Lead - Root Cause & Reliability

Owen Daniels | Gloucester, ENG, GB

Posted 18 days ago

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Description

Owen Daniels in Gloucester is seeking a Customer Quality & Warranty Manager to lead customer complaints, warranty claims and product quality. The role focuses on root cause investigations and CAPA to prevent recurrences, while coordinating with engineering, manufacturing, service and supply chain teams.

The successful candidate will analyse warranty trends and KPIs, driving continuous improvement and cost control across the warranty lifecycle.

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