Assistant Underwriter

We don’t look like your typical underwriting agency, and that’s exactly the point.

At Miramar Group, we’re built for brokers, not boardrooms. Our culture is relaxed, approachable, and proudly made in Manly since 2005. But make no mistake - when it comes to underwriting, we’re sharp, responsive, and deeply committed to helping brokers win.

We know the insurance industry can feel like paddling against the tide, with slow turnarounds, fragmented systems, and faceless platforms. That’s why we’ve built an underwriting group that’s made to make waves - to cut through the admin, simplify the process, and back brokers with smart tools, clear answers, and real human support.

Your new role at Miramar Group

We are looking for an Assistant Underwriter who enjoys supporting others, creating clarity and building strong relationships, and who brings curiosity, care and a collaborative mindset to their work.

You will work closely with underwriters, brokers and internal stakeholders across the Miramar Specialty business to support day‑to‑day operations, strengthen processes and deliver excellent service outcomes. You will bring your technical expertise and just as importantly, your ability to listen, collaborate and create an environment where people feel comfortable sharing ideas and raising challenges early. That is how we live our values together.

What your days may look like

You may start your morning checking in with underwriters and brokers, reviewing priorities and getting across any emerging requirements or deadlines. You might be coordinating workflows, managing inbox requests or supporting the preparation of policy documentation to help the team stay on track.

By midday, you could be deep in data entry, or document processing, turning complexity into clear and accurate records, while ensuring compliance with internal policies and regulatory requirements.

In the afternoon, you might be partnering with underwriting teams and broader business units to process endorsements, support policy closings, monitor renewal timelines or assist with cross‑functional tasks as part of your ongoing development.

No two days look the same, but every day you will be contributing to work that supports our underwriting teams, strengthens our operations and delivers meaningful outcomes for our clients and partners.

The work you will lead and shape

You’ll have the opportunity to:

• Collaborate: Work closely with underwriters, brokers and internal stakeholders across the Miramar Specialty business to support day‑to‑day operations and deliver quality service outcomes.
• Deliver: Take ownership of key administrative and processing tasks including policy documentation, endorsements, closings and maintaining accurate electronic files.
• Support: Provide dependable support to underwriting and broking teams, helping create clarity, meet deadlines and deliver excellent service to internal and external stakeholders.
• Maintain: Keep records, policy files and documentation up to date while ensuring compliance with company policies, regulatory requirements and data security standards.
• Develop: Build your knowledge across different insurance products and business units through cross‑training and hands‑on exposure across the Miramar Specialty business.
• Build: Strengthen relationships with colleagues and stakeholders while contributing to a professional, responsive and team‑oriented service environment.

You may also:

• Develop: processes and tools that improve the accuracy, efficiency and consistency of policy documentation, data entry and workflow management.
• Maintain: policy systems, electronic files, records management and documentation, ensuring all information is accurate, up to date and compliant with regulatory and company standards.
• Build: strong working relationships with underwriters, brokers and internal stakeholders while developing your technical knowledge across different insurance products and business units.
• Contribute to improvements: by identifying opportunities to streamline processes, support service delivery and enhance the overall team and client experience.
• Support the preparation: of documentation, updates and operational outputs that assist the team in meeting deadlines, servicing clients and maintaining high standards of governance and record keeping.

What you will bring

• Experience in insurance, financial services, broking administration, underwriting administration, accounts or finance, with confidence working across office‑based systems and administrative processes.
• Strength in organisation, attention to detail, communication and time management, with the ability to work efficiently in a fast‑paced environment.
• The ability to turn tasks requiring accuracy and process into clear, practical outcomes that support the broader team and client service experience.
• A collaborative mindset, with the ability to work independently while also building strong working relationships with colleagues and stakeholders.
• Confidence using systems and tools such as Microsoft Word, Excel, Outlook, Insight and Winbeat.
• A willingness to learn, adapt and grow, along with enthusiasm for contributing to a positive team culture and living the company’s Together values.

If you are not sure you meet every requirement, we encourage you to apply, we value potential and diverse experiences.

Why Miramar?

You will join a team that genuinely believes we are stronger together. You will be supported by leaders who want you to grow, colleagues who value your perspective, and a culture built on respect, inclusion and shared success. Here, your contribution matters and your voice is heard.

Our benefits program is built to support you through the moments that matter most, whether you're at work, at home, or anywhere life takes you. This includes generous leave entitlements, flexible work options, wellbeing resources, an employee assistance program and a range of insurance offerings that help you feel supported and protected. You will also have access to meaningful learning and development opportunities that help you build capability, explore new ideas and grow your career with confidence.

Most importantly, you will be joining a workplace where people feel safe to be themselves. We welcome applications from people of all backgrounds, identities and experiences because we know that when we bring different perspectives together, we do our best work and create a place where everyone can thrive.

Steadfast Group acknowledges the Traditional Owners of the land where we work and live. We pay our respects to Elders past and present.

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