Head of Operations & CX — Scale a high-growth marketplace

Head of Operations & CX — Scale a high-growth marketplace

flyp | Greater London, ENG, GB

Posted 3 days ago

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Description

Flyp is seeking a Head of Operations & Customer Experience to scale their operational engine and enhance the customer journey. The successful candidate will lead marketplace operations, improve performance, and embed additional revenue streams.

This high-ownership role requires excellent operational judgement and the capability to design scalable systems. Candidates with experience in high-growth or operationally complex environments are preferred. Competitive benefits include equity options and health insurance.

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