Posted 23 days ago
Description
Shines Digital is looking for a Junior Digital Account Manager who is excited to immerse themselves into digital marketing and work with a collaborative and innovative team.
If you are an organised, proactive and curious person with an interest in developing meaningful agency-customer relationships, read on!
Job Description
- Support the Account Director and help them keep clients informed of the status of projects and handle client requests promptly and thoroughly.
- Create WIP documents that will be presented to clients in meetings.
- Develop and manage a trusting relationship with clients, with the determination to provide the highest standard of service and a laser focus on results.
- Develop a deep understanding of customer requirements, industry trends and target audiences.
- Help devise digital marketing strategies that will help clients achieve their digital marketing goals.
- Set specific, realistic time frames for campaigns, setting an expectation and clearly communicating to clients, and then ensuring that what we say we will deliver is delivered on time.
- Write briefs for designers, copywriters and specialists and clearly articulate the needs for effective advertising.
Truly people-focused, joining Shines Digital means ample opportunity to grow and develop new skills, recognition of your achievement and reward when it's due.
How We Will Know You're The One
- A proactive 'can do' attitude is your default. When you see an opportunity for improvement, you don't wait for someone else to do it – you roll up your sleeves and take ownership.
- You have previous experience managing accounts or paid digital marketing campaigns.
- You are highly organised and self‑motivated, with a methodical, thorough and structured approach to work while managing a dynamic workload and handling deadlines:
- You are committed to delivering an excellent customer experience.
- You possess good judgment and decision‑making aptitude, being able to think on your feet, ask the right questions, move fast and execute with precision.
- You like a mix of independent and collaborative work.
- You have excellent communication skills and are able to articulate yourself clearly.
