Remote Strategic Service Transformation Lead

Datacom in Brisbane is seeking a Process Transformation Lead to turn its future service-line vision into operational reality. This pivotal role bridges service design, commercial strategy, and process transformation. Key responsibilities include creating scalable processes, ensuring alignment with business case drivers, and coordinating implementation within ServiceNow. Required are deep IT operational knowledge, proven AI expertise, and strong strategic thinking. Datacom values its people and offers various perks including social events, remote work, and professional development opportunities.
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