Administrative Support Officer

Administrative Support Officer

Ignite | Canberra, ACT, 2600, AU

Posted 11 days ago

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Description

Overview

The department is looking for a highly organised and proactive APS5 Administrative Support Officer to provide administrative support to a busy consular and data team for a 6-month period, commencing mid-September. This is an exciting temporary opportunity for someone looking to gain experience in client services, data management, and crisis operations.

Location: Canberra, ACT

Contract: 6 months

Responsibilities

  • Respond to and triage the team’s inbox, ensuring timely action
  • Generate weekly consular system reports and maintain accurate data
  • Ensure records management and documentation are up to date
  • Update and maintain guidelines and standard operating procedures
  • Assist in managing user access across global systems
  • Build and maintain strong relationships across teams and stakeholders
  • Support client service delivery and administrative tasks in a fast-paced environment

Experience & Skills Required

  • Proven experience in administration, records management, or data support
  • Strong client service focus with excellent problem-solving skills
  • Ability to manage competing priorities and a consistently busy workload
  • Experience with MS Office, particularly Excel and data management
  • Strong communication and stakeholder engagement skills
  • Comfortable working in dynamic environments with changing priorities
  • Previous exposure to high-pressure or sensitive situations is advantageous

Requirements

  • Must have an NV1 Clearance
  • Selection Criteria Response

Employment details

  • Location: Canberra, ACT
  • Employment type: Contract
  • Duration: 6 Months
  • Seniority level: Not Applicable

How to apply

For further information or a confidential conversation about the APS5 Administrative Support Officer role, select APPLY NOW or contact Alyanna Ensenado at . Your inquiry is valued and will be handled with care.

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